Senior Commercial Account Executive, UKI - New Business

What You Bring To The Role

• At least 4 years of B2B sales or solution engineering experience, preferably in SaaS/AI, with a proven record of exceeding targets.
• Consistently deliver against new-business targets.
• Demonstrable expertise in end-to-end deal management and navigating complex, multi-month sales cycles in the UK/Irish market.
• Work closely with Solution Engineers, Marketing, Customer Success, partners, and sales leadership to create relevant account strategies and deliver excellent customer outcomes.
• Proven ability to engage and influence C-level and VP executives, supported by a strong foundational understanding of AI and Generative AI applications.
• Exceptional presentation, negotiation, and closing skills, along with experience using key sales tools (Salesforce, Clari, Gong).
• Strong foundational understanding of Artificial Intelligence (AI) and Machine Learning (ML) principles, with the confidence to discuss strategic AI roadmaps and Generative AI applications with executive stakeholders.
• Ability to travel as necessary to customer and company locations

Working Environment

In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week and visiting customers.
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The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

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