Senior Content Specialist

Policy & Methodology Governance

• Develop, maintain, and update policy documentation, methodologies, data definitions, and content governance frameworks.
• Create detailed Method of Work (MoW), production guidelines, business rules, and decision trees for data collection and processing teams.
• Ensure methodology transparency, consistency, auditability, and regulatory alignment.
• Support periodic methodology reviews and governance board approvals.
• Manage documentation repositories and version control processes.

Taxonomy, Metadata & Data Model Management

• Define and maintain ESG data taxonomies, classifications, hierarchies, and data dictionaries.
• Partner with Product and Technology teams to enhance metadata management frameworks.
• Ensure consistent mapping across sustainability frameworks, standards, and data products.
• Identify gaps in existing taxonomies and recommend improvements to support evolving market requirements.
• Support data lineage, traceability, and content governance initiatives.

Product, UI & Platform Support

• Collaborate with Product Managers, UX/UI designers, and Technology teams to ensure effective presentation and usability of ESG content.
• Provide business requirements and content specifications for platform enhancements.
• Review user interfaces to ensure data definitions, labels, workflows, and navigation support client needs.
• Participate in user acceptance testing (UAT) for content-related product releases.
• Recommend improvements that enhance customer experience and content discoverability.

Operations Support & Process Excellence

• Act as an escalation point for complex content, methodology, and policy-related questions from operations teams.
• Support production teams with content interpretation, quality reviews, and issue resolution.
• Develop training materials and knowledge repositories for data collection and validation teams.
• Identify opportunities to improve operational efficiency, automation, and quality controls.
• Partner with process excellence teams to standardize workflows and improve data consistency.

Client & Stakeholder Support

• Support client-facing teams by addressing methodology, content, and policy-related inquiries.
• Participate in client discussions, webinars, product demonstrations, and content reviews when required.
• Prepare responses to complex client questions regarding ESG data models, methodologies, and disclosure interpretations.
• Gather client feedback and translate insights into content and product improvements.
• Build trusted relationships with internal and external stakeholders.

Quality, Risk & Governance

• Ensure content quality, consistency, completeness, and reliability across ESG datasets.
• Maintain robust governance controls over content development and methodology management.
• Assess risks associated with methodology changes, regulatory updates, and content production processes.
• Support audit, compliance, and governance reviews.
• Drive continuous improvement initiatives to strengthen content management practices.

Qualifications

Required

• Bachelor's or Master's degree in Sustainability, Finance, Economics, Environmental Science, Public Policy, Business, or related field.
• 6–10 years of experience in ESG research, sustainable finance, policy development, content management, or data governance.
• Strong understanding of ESG reporting frameworks, sustainability regulations, and responsible investment practices.
• Experience creating methodologies, policy documents, business rules, and operational guidance.

Preferred

• Experience within ESG data providers, financial information services, sustainability consulting, or ratings and research organizations.
• Knowledge of sustainable finance frameworks, corporate disclosures, and ESG data ecosystems.
• Experience working with taxonomy management, metadata governance, and product development teams.
• Familiarity with AI-enabled content management and data operations environments.

Key Skills & Competencies

Domain Expertise

• ESG Research & Analysis
• Sustainable Finance
• Climate & Sustainability Regulations
• ESG Reporting Frameworks
• Policy & Methodology Development

Data & Product Skills

• Taxonomy Management
• Metadata Governance
• Data Modeling Concepts
• UI/UX Understanding
• Content Management

Operational Excellence

• Method of Work (MoW) Development
• Process Documentation
• Quality Assurance
• Governance & Risk Management
• Operational Support

Professional Skills

• Stakeholder Management
• Client Engagement
• Analytical Thinking
• Problem Solving
• Technical Writing
• Presentation & Communication

Success Measures

• Timely delivery of high-quality policy and methodology documentation.
• Accuracy and consistency of ESG content and taxonomies.
• Successful implementation of new ESG content and regulatory requirements.
• Improved operational efficiency and reduced content-related escalations.
• Positive client feedback on methodology transparency and support.
• Enhanced governance, traceability, and audit readiness of ESG data products.
• Effective collaboration with Product, Technology, Operations, and Client Service teams.

Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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