Senior Director, Fraud Product Strategy & Governance

This is a build-and-scale mandate rather than a maintenance role. The successful candidate will have the opportunity to shape how Enterprise Fraud operates, modernizes, and grows, while serving as a strategic adviser and execution partner to Fraud leadership.

Leadership Scope and Team Structure

The Senior Director will lead a multidisciplinary organization responsible for product management, governance support, program capabilities, communications, technology strategy, and engineering integration across Enterprise Fraud.

• Approximately 18 team members under the current structure, with anticipated growth to a 20-to-30-person organization as approved investments are realized.
• Three senior functional leaders within the organization, requiring demonstrated leader-of-leaders capability.
• A lean product organization of approximately six team members, requiring the Senior Director to remain close to the work and operate without a large support structure.
• Dedicated engineering resources through a defined two-in-a-box operating model, supplemented by partnerships across Vanguard’s broader engineering and technology ecosystem.
• Teams distributed across Pennsylvania, Charlotte, and Arizona, with Pennsylvania preferred because much of the organization and leadership group is based there.

Areas of Responsibility

• Define and evolve the enterprise fraud product strategy, roadmap, priorities, and measures of success.
• Translate Fraud’s strategic objectives and business-owned requirements into scalable product, data, and technology capabilities.
• Lead the product lifecycle from discovery and business-case development through implementation, adoption, measurement, optimization, and enhancement.
• Evaluate every major initiative for opportunities to apply artificial intelligence, automation, advanced analytics, shared tooling, and reusable enterprise capabilities.
• Guide the selection, integration, and optimization of fraud platforms, including real-time decisioning and rules engines, detection and monitoring, active interdiction, case-management technology, data solutions, and cross-organizational integrations.
• Lead product, governance, program capabilities, technology integration, and communications while aligning priorities, resources, dependencies, investment, and execution.
• Partner with engineering, architecture, data, risk, compliance, legal, audit, and business leaders to deliver strategic outcomes.
• Participate in and provide oversight for governance forums, operating rhythms, standards, controls, documentation, escalation paths, and executive reporting that support growth and accountability.
• Build organizational capability through coaching, succession planning, leadership development, and talent management.

Required Experience

• 12+ years of experience in product management, technology, technical program leadership, or a related discipline, including ownership of product strategy, roadmaps, delivery, and business outcomes.
• 5+ years leading large, cross-functional teams and senior leaders in complex enterprise environments.
• Direct fraud-product experience within banking, payments, fintech, card, digital commerce, or another fast-money-movement environment.
• Demonstrated experience with real-time fraud decisioning, rules engines, fraud detection and monitoring, active interdiction, and case-management technology.
• Experience with enterprise fraud workflows, platform integration across business units, and the implementation of complex fraud-technology ecosystems.
• Strong fluency in data architecture, data modeling, enterprise systems integration, and modern cloud data environments such as Snowflake.
• Experience evaluating or implementing platforms such as SAS, Feedzai, Sardine, or comparable fraud, identity, payments, or risk technologies.
• A strong record of partnering with engineering and architecture organizations to deliver scalable technical capabilities.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent professional experience.

Preferred Experience

• Artificial intelligence and automation strategy applied to fraud prevention, detection, decisioning, operations, or client protection.
• Experience scaling, modernizing, or transforming a fraud organization or product portfolio.
• Knowledge of product operating models, portfolio governance, agile or hybrid delivery, enterprise change management, and financial-services controls.
• Master’s degree, MBA, or relevant product, agile, project, or program-management certification.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.