Senior Engineer I, Software Development - Insight QA

Key Responsibilities

Cloud Network Management Testing

Own QA for a cloud-based network management platform from requirements through production.

Test end-to-end workflows for cloud-managed Access Points, Switches, Routers and other network devices.

Validate device onboarding, discovery, provisioning and configuration.

Test device-to-cloud communication and cloud-to-device operations.

Validate configuration synchronization between cloud and network devices.

Test device monitoring, health status, statistics, alerts and notifications.

Validate firmware/software upgrade workflows.

Test remote configuration and management capabilities.

Validate device connectivity, disconnect/reconnect and recovery scenarios.

Test multi-device, multi-site and large-scale network management scenarios.

Validate behavior under network failures, latency, packet loss and intermittent connectivity.

Test cloud-managed networking workflows across different network topologies and environments.

Test Planning & Quality Ownership

Review requirements, user stories, functional specifications and technical designs.

Review ERDs and data models to understand relationships, dependencies and data flows.

Participate in architecture and design reviews from a QA perspective.

Identify functional, integration, data, networking and cloud risks.

Develop test strategy, test plans, test scenarios and test cases.

Define test scope, coverage, environments, dependencies and execution timelines.

Create positive, negative, boundary, failure-recovery and end-to-end scenarios.

Maintain requirements-to-test-case traceability.

Review test cases and ensure adequate coverage.

Test Execution

Execute functional, integration, system, regression and end-to-end testing.

Perform cloud-to-device and device-to-cloud testing.

Test networking devices together with cloud services and applications.

Validate APIs, backend services, database state and UI behavior as part of end-to-end workflows.

Perform interoperability and compatibility testing.

Execute testing across different network configurations and connectivity conditions.

Analyze failures across device, network, cloud and application layers.

API & Cloud Testing

Strong hands-on experience with REST API testing and automation.

Validate API request/response, authentication, authorization and business logic.

Test APIs used for device provisioning, configuration, monitoring and management.

Validate data consistency between APIs, cloud services, database and UI.

Test asynchronous workflows, events, notifications and service-to-service communication.

Test AWS-hosted cloud applications and services.

Validate cloud services, microservices and distributed workflows.

Analyze cloud logs, metrics, traces and application telemetry.

Test reliability, availability, scalability and failure/recovery scenarios.

Validate deployments across QA, staging and production environments.

Networking Expertise

Strong hands-on knowledge of networking is essential.

Experience with:

TCP/IP

IPv4 / IPv6

DHCP

DNS

ARP

ICMP

HTTP/HTTPS

TLS/SSL

NAT

Routing

Switching

VLAN

QoS

Ethernet

WAN/LAN

Wi-Fi technologies

WPA2/WPA3

Wireless roaming

Network connectivity and troubleshooting

Experience with Wi-Fi 5/6/6E/7 is highly desirable.

Network Troubleshooting & Diagnostics

Hands-on experience with tools such as:

Wireshark

tcpdump

ping

traceroute

iperf

nslookup/dig

Network packet capture and protocol analysis

Ability to troubleshoot issues across:

Device → LAN/WLAN → WAN/Internet → Cloud → API → Backend → Application

The candidate should be able to use packet captures, logs, API traces and cloud telemetry to determine the root cause of complex issues.

Test Automation

Python

Strong hands-on experience developing Python-based test automation.

Build automation for APIs, cloud workflows and network management functionality.

Develop reusable test frameworks, libraries and utilities.

Automate device onboarding, configuration, monitoring and management scenarios.

Build regression automation for high-value customer workflows.

Integrate automation into CI/CD pipelines.

Analyze automation failures and improve framework reliability.

TypeScript / Playwright

Experience with TypeScript/JavaScript for test automation.

Hands-on experience with Playwright, Selenium or equivalent.

Automate cloud-based web applications and network management workflows.

Develop end-to-end UI + API automation.

Build reusable automation components and utilities.

Maintain scalable and reliable regression suites.

Defect Management & Root Cause Analysis

Own defects from identification through closure.

Create detailed defects with reproduction steps, logs, API traces, screenshots and packet captures where applicable.

Participate in defect triage and prioritization.

Collaborate with development, cloud, firmware and networking teams.

Perform defect retesting and regression validation.

Drive root-cause analysis for complex issues.

Identify recurring defect patterns and recommend preventive actions.

Ensure critical and customer-impacting issues are addressed before release.

Release & Production Quality

Prepare test execution reports, defect summaries and release-quality metrics.

Provide QA recommendation/release sign-off based on defined quality criteria.

Perform production smoke testing and post-deployment validation.

Validate critical network management workflows after production deployment.

Monitor production health, logs, alerts and telemetry.

Validate production fixes and hotfixes.

Support customer escalations and production incident investigations.

Reproduce production issues in controlled environments.

Identify production quality trends and improve regression coverage.

AI-Assisted QA & Agentic AI

We encourage the use of modern AI technologies to improve quality engineering and test automation.

Experience with tools such as Claude, ChatGPT, GitHub Copilot or equivalent for:

Test-case generation

Automation development

Code analysis

Debugging

Log analysis

API test generation

Test-data generation

Defect analysis

Test coverage analysis

is desirable.

Knowledge or experience with Agentic AI / AI agents for QA is a strong advantage, particularly for:

Intelligent test generation

Autonomous test execution

API exploration

Regression selection

Failure analysis

Root-cause analysis

Test-result analysis

Automated defect triage

CI/CD & DevOps

Git / GitHub / GitLab

Jenkins / GitHub Actions / GitLab CI

CI/CD-based test execution

Docker/container fundamentals

Kubernetes knowledge is desirable

Cloud deployment and troubleshooting

Automated quality gates

What We Are Looking For

Must Have

10–12 years of QA / Quality Engineering experience

Strong experience testing cloud-based network management solutions

Strong understanding of network management workflows

Hands-on experience testing networking devices and cloud services together

Strong TCP/IP and networking fundamentals

Strong Python automation

Strong REST API testing

Experience with AWS-hosted applications/services

Experience with TypeScript/Playwright or equivalent

Strong test planning and test case design

Experience reviewing technical designs and ERDs

Strong defect management and root-cause analysis

Production validation experience

CI/CD experience

Wireshark and packet-analysis experience

Good to Have

Experience with NETGEAR Insight or similar cloud-managed networking/NMS platforms

Access Point, Switch and Router testing

Wi-Fi 6/6E/7

AWS

Microservices

Docker/Kubernetes

Cloud monitoring and observability

Claude / ChatGPT / GitHub Copilot

Agentic AI / AI-driven QA

Mobile application testing

Performance and scalability testing

Security/API security testing

Company Statement/Values:

At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live.

We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together. You’ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture.

We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity.

NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment. All your information will be kept confidential according to EEO guidelines.