Senior Fraud Monitoring Specialist (Fixed Term)

Maintaining contact with structural units responsible for communication with customers to obtain information about customer's activity

Identification of suspicious and unusual activity related with fraud, preparation of a summary of investigation and overview of customer’s activity and escalation to respective units if needed

Contribute to procedure development, quality improvement initiatives and knowledge sharing within the team by sharing expertise and providing guidance on complex payment fraud cases

Training and mentoring more junior colleagues or newcomers

Contribute to team and company performance through effective collaboration, ownership and commitment

What We Expect:

University degree in law, economics, business management or any related field

Solid practical experience in payment fraud prevention, detection or investigation within a bank, financial institution or other regulated financial services environment

Strong knowledge of payment and card fraud typologies, investigation methods and fraud risk indicators

Demonstrated ability to independently assess complex cases, make risk-based decisions and provide clear justification for investigation outcomes

Experience in handling escalated cases, supporting colleagues or contributing to process, control or quality improvements

Strong analytical skills, attention to detail and the ability to identify patterns across multiple transactions, customers or cases

Ability to remain up to date with emerging fraud trends, regulatory developments and industry practices relevant to the assigned area

High level of responsibility, initiative and commitment to quality and operational excellence

Native Lithuanian and fluent English is required in spoken and written communication.

What We Offer:

Flexibility. Flexible working hours, remote work and a possibility to work from anywhere in the EU, Iceland, Switzerland and the UK (in total 90 days per year)

International teams. Teams that go outside Pan-Baltic borders where people value challenging work together with good humour and having fun

More vacation. Additional week of vacation are available to all employees who have been in the company for 1 year or more

Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes

Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year

Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states as well as Health days in case of your absence due to sickness without a doctor's note needed

Wellbeing. Access to tools and resources that help to feel good and be productive at work and in life

Professional growth. Internal and external training programs, workshops, conferences, online training etc.

Gross salary. 2880-3900 EUR/month, which is to be determined depending on your level of experience and competencies

The application deadline is 16th of October. We are looking for a candidate primarily already located within the Baltics please apply with your CV in English and PDF format!