Hcmportal

Senior Gateway Assistant

Hong Kong SAR China · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerHcmportal
LocationHong Kong SAR China
Work styleWork style not stated
Employment typeFull time
Employer posted13 Oct 2026

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Description:
Hands-on manual labor and physical operations are fundamental, core requirements of this position, alongside maintaining strict aircraft safety standards. Candidates must be fully willing and physically capable of executing daily manual tasks in a fast-paced operational environment—including indoor package handling and outdoor duties on the active ramp—while managing essential supporting administrative functions. Primary responsibilities include physical package processing, addressing customer inquiries, tracking shipments, verifying cargo data, and maintaining accurate documentation. Candidates will also prepare operational reports, provide clerical support, and assist with general departmental routines. Exceptional physical diligence, high attention to detail, and strong organizational skills are essential.

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Basic Requirements:

Secondary school education or above

Fair command of both written and spoken English

Basic proficiency in Microsoft Excel and Word

Physically fit, detail-oriented, eager to learn, and a reliable team player

Willingness and physical capacity to perform shift duties inside the warehouse and outdoors on the active ramp

Flexibility to work a 5-day work week on shift rotations (Monday to Sunday)

Immediate availability is preferred

Key Responsibilities:

Perform physical package handling and hands-on manual labor as a primary daily requirement

Execute operational duties on the active ramp, maintaining strict adherence to aircraft safety protocols

Manage customer inquiries and process orders related to shipping and shipment tracking

Assist with data entry for shipping records and ensure accuracy through verification checks

Provide clerical support, including operational report preparation and department documentation

Carry out ad-hoc physical and administrative tasks assigned by management

Employee Type:

Permanent

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