Senior Manager, IT Product Management

Primary Responsibilities:

• Analyzes technology needs, customer requirements, and system and workflow challenges across Alternative Investments and related brokerage capabilities.
• Performs enterprise-level system and product analysis efforts that require sophisticated under-standing of data, operations, and technology design.
• Conducts interviews and working sessions with business partners to gather and validate requirements with clear articulation of business value and acceptance criteria.
• Develops data-based recommendations that address difficult and complex business needs and opportunities, incorporating strategic objectives and customer insights.
• Defines full project and product analysis plans for complex initiatives, including scoping, current-state assessment, and evaluation of future-state solution options.
• Designs system and workflow solutions based on functional and non-functional requirements while collaborating closely with engineering partners.
• Supports the definition of test strategies and contributes to user acceptance testing preparation and execution.
• Communicates progress, risks, and dependencies across multiple initiatives and engages stakeholders regularly to ensure shared understanding of priorities and outcomes.
• Contributes to the evolution of standards and best practices for business analysis, product requirements, and workflow documentation.
• Participates in incident and crisis evaluation to assess business impact, determine potential workarounds, and support production stability efforts.
• Advises on risk considerations and contributes to risk assessment activities related to product and system enhancements.
• Provides subject-matter expertise and guidance on systems analysis techniques, product workflows, and brokerage operations without formal supervisory responsibilities.
• Performs independent and complex analysis across multiple initiatives while collaborating with engineering to support roadmap alignment, prioritization, and cross functional execution.

Education and Experience:

Bachelor’s degree in Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and five (5) years of experience as a Senior Manager, IT Product Management (or closely related occupation) designing, developing, implementing, and integrating corporate actions applications according to Agile methodologies.

Or, alternatively, Master’s degree in Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and three (3) years of experience as a Senior Manager, IT Product Management (or closely related occupation) designing, developing, implementing, and integrating corporate actions applications according to Agile methodologies.

Skills and Knowledge:

Candidate must also possess:

• Demonstrated Expertise (“DE”) managing the delivery of corporate actions modernization, which includes the processing of dividends, redemptions, voluntaries, mandatories, and proxy events to the next generation platform, using Jira and Jira Align; and developing technology roadmaps and strategy, using Miro, Agile project methodologies, and Scrum@scale.
• DE analyzing and translating software system requirements using Customer Information Control System (CICS), Common Business-Oriented Language (COBOL), Job Control language (JCL), and Virtual Storage Access Method (VSAM); developing system specifications, creating workflow diagrams, and designing next generation corporate action systems, using Draw.io or Microsoft Visio, and Confluence; creating contract first approach based RESTful APIs using swagger; and performing production rollout of high-scale systems using AWS cloud services and REST API.
• DE writing SQL queries to extract data from large data sets within Oracle and DB2, using Oracle SQL developer and IBM Data Studio; writing stored procedures to insert and maintain data, using SQL and PLSQL database queries; and performing system analysis and designing business reports solutions, using Power BI and Datadog.
• DE supporting enterprise-level initiatives for mainframe modernization to Cloud technologies using AWS cloud services, including AWS Lambda, Simple Storage Service (S3), DynamoDB, autoscaling, and EC2; building pipelines for Continuous Integration and Continuous Delivery/Deployment (CI/CD) using terraform and segments; validating RESTful APIs using Postman or Insomnia; per-forming functional automated testing using Cucumber or Jest; and providing technical support to a product portfolio using ServiceNow.

Salary: $150,550.00 to $181,000.00/year.

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Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.