Senior Manager / Manager, Communications, East Asia

• Develops and implements communications strategies aligned with East Asia’s goals and priorities to promote and protect Stryker’s business and reputation among internal and external audiences.
• Brings external insights into the business, shapes and refines strategies to enhance communications outcomes.
• Identifies gaps and implements processes to improve communications effectiveness.
• Shares communications best practices with businesses, including communications strategies and plans drive greater consistency and effectiveness.

Internal Communications:

• Crafts and delivers compelling internal messages to support employee engagement such as East Asia strategy and updates, leadership updates, organizational shifts.
• Leads end to end implementation of town halls, newsletters, annual sales meetings.

• Develop, maintain and optimize internal channels and ensure connectivity to rest of the company.

External communications:

• Manages external inquiries and media relationships across East Asia markets.
• Leads/supports power brand campaigns across East Asia markets, working in partnership with Marketing and cross-functional teams.

Issues and crisis communications management

• Supports the company’s efforts to identify and manage reputational issues in the business.
• Stays connected to company-level crisis management team, plans and protocols.
• Leads crisis communications response in the event of issues and crises.

Stakeholder Engagement:

• Collaborates with commercial, cross-functional teams and global communications team to implement strategic communications programs aligned with divisional and business goals.

Executive Visibility:

• Support the leadership visibility of East Asia VP/GM.
• Serves as counsel to the East Asia leadership team.
• Shapes messaging and other content for senior leaders for internal and external activities.

Content Development:

• Writes and edits high-impact content for various internal and external channels, such as newsletters, messages from VP/GMs, townhall presentations, annual sales meetings.

Measurement & Reporting:

• Tracks and reports on communications effectiveness using KPIs and analytics.
• Continuously optimizes strategies based on insights and feedback.

Others:

• Works collaboratively with communications leads in and outside of APAC to build communications capabilities and advance opportunities that impact business goals.
• Manages third party communication consultants and agency partners as needed.
• Holds excellent standards on quality of work and thinking.
• Works independently with resourcefulness and superb project management skills.
• Brings great energy to the work and inspires trust and credibility among teams and wider stakeholders.

Who are we looking for:

• Bachelor’s degree required
• 10+ years of Communications experience
• Excellent storytelling, writing, and presentation skills
• Strong analytical and problem-solving skills
• Ability to manage multiple projects while delivering on established timelines
• Ability to be persuasive in the absence of organizational authority
• Ability to influence stakeholders without authority
• Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)
• Has experience working across multi-culture, multi-markets settings referred
• Has experience working in multi-national work environments preferred

Travel Percentage: 20%