DBS Bank

Senior Officer to Associate, Treasures Relationship Associate, Consumer Banking Group

Hong Kong SAR China · Work style not stated

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

  • EmployerDBS Bank
  • LocationHong Kong SAR China
  • Work styleWork style not stated
  • Employer posted

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

- Reactivate existing Treasures customers to identify their needs and explore AUM top up opportunity

- Acquire new to bank Treasures customer from different channels

- As a Digital Ambassador for General Banking services

- Provide superior service to customers in accordance with the Treasures Customer Interaction Model and the Bank’s service standards

Show full description

- Adhere all internal policies & procedure, guideline, including the staff licensing, fit and properness of staff, anti-money laundering policy, Know Your Customer principles and refined sales process. Assist CSM to ensure KYC, anti-money laundering, documentation completeness in account opening and in each deal

Requirements

- Degree holder, preferably in business or finance related

- Minimum 2-3 years’ experience in consumer banking industry with strong sales drive

- Exposure to investment products and priority banking services preferred

- Self-starter with a tenacity to succeed, and a flair for selling

- Customer-focused, with excellent communication and interpersonal skills

- Certified Retail Wealth Professional preferred

- HKIB Certified Banker preferred

- Fluent in Mandarin & English are required

- Fulfillment of requirements under the Enhanced Competency Framework preferred

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development andrecognises your achievements.

Please check out our recruitment video https://youtu.be/V3CugJScPwA for more information.

We regret only shortlisted candidates will be notified.

#CBGNOV2024

Location:

One Island East

Job:

Relationship Management

Schedule:

Regular

Employee Status:

Staying safe while you apply

  • Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
  • Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
  • Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

  • Check the fit.

    Compare the requirements with the experience you have confirmed, including gaps.

  • Prepare honestly.

    Build interview stories and application drafts from your own evidence.

  • Keep track.

    Save the role and record your own application status and follow-ups.

Create a free workspace or log in.

At a glance

  • SenioritySenior
  • Employer posted
  • Added to ROLIVA
  • Last checked

Explore similar roles

Similar jobs