Cygnify

Senior Presales Consultant

Tokyo, Japan · Hybrid · FullTime

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About the role

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EmployerCygnify
LocationTokyo, Japan
Work styleHybrid
Employment typeFullTime
Employer posted1 month ago

About the Company

We are working with an IT Services and Consulting company, a Premier Oracle NetSuite Alliance Partner, which operates across the full enterprise technology ecosystem, helping enterprises solve the most complex business technology challenges through strategic tech stack engineering and AI-led transformation.

With a global presence, including Canada, the US, Australia, the UK, the UAE, Egypt, the Philippines, India, Japan, and more, they support complex organizations wherever they grow.

About the Role

We are looking for Senior Consultant (Presales) who will deliver implementations, requirements gathering, system setup, and user training. This role will work closely with the Director of Service Delivery, while coordinating with project teams in the Philippines, Middle East, North America.

We are looking for business and technology smarts; driven and hard-working individuals; and savvy communicators. You are creative, each project comes with unique challenges which requires adapting quickly. You will partner closely with various teams/individuals across countries and cultures. You are an effective communicator.

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Responsibilities

Simultaneously work on 2-4 or more client projects/engagements and oversee 3-5 projects

Find new accounts, manage new and existing accounts, assess needs of new customers, build, test and implement NetSuite

Leading all phases of NetSuite implementation, including requirements gathering, documentation, buildout, validation/demos, testing, and user training

Responsible for updating project allocations, team capacity, and billable hours, as well as assigning activity trackers in Salesforce, & roles for new projects

Conduct training sessions/mentoring session with junior consultants

Develop expertise in company project delivery methodology and ensure its effective application

Gain proficiency in the NetSuite application, its capabilities, and industry-standard business practices

Identify non-standard business processes and recommend effective solutions

Assist clients in designing and implementing their enterprise architecture

Participate in the design, build, testing and support of integrations between clients' business systems

Resolve and provide innovative solutions to any NetSuite issues that clients may encounter

Requirements

Bachelor's degree in Software Engineering, Finance, Accounting, or a related field (or equivalent work experience). MBA is an asset.

6+ years of experience as a Functional Consultant or Business Analyst in NetSuite implementation projects.

Experience with SaaS solutions, IT systems, software, or specific business models (e.g., distribution, manufacturing, construction, retail, media, and advertising).

At least 1-2 years of experience managing direct reports, with proven leadership and team management skills.

Strong working knowledge of NetSuite modules.

Experience designing complex solution in NetSuite

Proven ability to develop and maintain profitable, referenceable customer relationships.

Strategic thinking skills, with the ability to align client business pain points with solutions and implementation strategies.

Excellent verbal and written communication skills.

Exceptional analytical and problem-solving abilities.

Adaptability to fast-paced environments and shifting priorities.

Willingness to travel to client locations as required.

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