Senior Product Manager, AI Adoption & Growth

The Role

Demandbase is accelerating its Agentic Marketing roadmap to bring customers an AI-native platform that performs critical B2B marketing jobs on behalf of marketers. We are looking for a senior product manager to ensure those capabilities do not merely ship; they become trusted, habitual, and monetizable parts of how marketing teams work.

This role will own the customer journey from initial discovery and first value through repeat AI usage, cross-capability adoption, consumption growth, and commercial expansion.

Strategic Responsibilities

Define the product-led growth strategy for Demandbase’s AI-native application

Own the end-to-end adoption funnel across discovery, activation, repeat use, capability composition, AI consumption, and expansion

Identify the behaviors that represent meaningful customer value, not merely clicks, sessions, or feature exposure

Partner with application PMs to remove friction and introduce the next relevant job or capability at the right moment

Design and run product experiments involving onboarding, recommendations, defaults, templates, notifications, approvals, usage visibility, and upgrade paths

Develop lifecycle strategies for new customers and existing customers across multiple GTM user personas

Partner with Product Analytics and Data Science to establish instrumentation, behavioral cohorts, experimentation methods, and leading indicators of retention and expansion

Partner with Finance, Sales, Customer Success, and Marketing on AI packaging, credit models, trials, entitlements, and expansion motions

Create reusable growth patterns and platform requirements that can be applied across composable capabilities

Turn successful experiments into durable product experiences and operating practices

What You’ll Bring

5+ Years in Product Management or related field with experience in SaaS growth, PLG, AI products, or workflow platforms

Demonstrated ability to move activation, retention, expansion, or consumption metrics through shipped product changes

Comfortable working across onboarding, core workflows, lifecycle engagement, packaging, and monetization

Strong analytical and experimental judgment; able to distinguish correlation from evidence sufficient for a product decision

Experience influencing multiple product teams without taking over their roadmaps

Able to connect customer behavior, qualitative research, product strategy, and commercial outcomes

Familiarity with enterprise buying and adoption dynamics; understand that enterprise PLG includes admins, champions, permissions, enablement, and sales-assisted expansion

AI product experience is strongly preferred

Key Success Metrics

Establish a shared AI adoption and monetization funnel

Define activation for each priority JTBD and for the composed product experience

Reduce time to first meaningful AI outcome

Increase the percentage of active users and tenants completing high-value AI jobs

Increase repeat AI use and the number of customers using multiple complementary capabilities

Identify which behaviors predict retention, expansion, and increased AI consumption

Launch and evaluate experiments that materially improve adoption

Help define the product mechanics required for trials, entitlements, credit visibility, and usage-based expansion

Why This Role?

This is the ideal role for a high-agency, analytically minded PM who loves turning customer behavior into product decisions and experiments. You won’t just ship AI features; you’ll ensure customers discover them, reach value quickly, build habits around them, and expand into the broader composable platform. You will have the unique opportunity to build the growth engine that turns Demandbase’s AI-native vision into sustained adoption, consumption, retention, and revenue.

Our Commitment to Diversity, Equity, and Inclusion at Demandbase

At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.

Unsolicited Submissions

At Demandbase, we value thoughtful partnerships and direct connections with candidates. We’re not accepting unsolicited resumes or outreach from third-party recruiting agencies. Any unsolicited submissions will not be reviewed, and no fees will be paid.