Pitneybowes

Senior Product Manager - AI

United States · Work style not stated · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerPitneybowes
LocationUnited States
Work styleWork style not stated
Employment typeFull time
Employer posted21 Sep 2026

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.

We’re looking for people who:

Act with urgency, accountability, and purpose

Deliver high quality work with consistency and pride

Collaborate effectively and elevate those around them

Focus on outcomes that drive impact and growth

Job Description:

You Are

A strategic product leader who thrives in complex enterprise environments. You understand production‑grade shipping workflows and know how to turn deep customer insight into scalable platform strategy. You balance vertical nuance with “build once, sell many” discipline, and you’re comfortable guiding Fortune 500 clients through high‑stakes decisions. You operate with executive presence, strong analytical rigor, and a bias toward shipping high‑quality product that moves the business.

Show full description

You Will

Own the product strategy for Production Shipping, defining vertical‑specific roadmaps across pharma, retail, 3PL, and manufacturing.

Close legacy gaps and advance our modern shipping platform to support high‑volume, multi‑DC, LTL/TL, and compliance‑heavy workflows.

Drive enterprise customer success for 400+ strategic accounts, ensuring retention, satisfaction, and alignment with roadmap priorities.

Partner with field sales on consultative deals ($100K–$500K ACV), providing product expertise, demos, and ROI narratives.

Translate customer insight into clear requirements, user stories, and prioritization frameworks.

Lead cross‑functional execution with engineering, design, partnerships, sales, and customer success to deliver roadmap commitments on time.

Measure business performance including revenue growth, activation, adoption, PSAT, and churn reduction.

Maintain competitive intelligence and identify opportunities to extend Production Shipping capabilities across the Shipping 360 ecosystem.

You Bring

Enterprise product management experience: 6–10 years in product, including 3+ years in logistics, supply chain, or shipping tech.

Deep domain expertise in production shipping workflows, multi‑location fulfillment, carrier routing, LTL/TL, and optimization concepts.

Vertical knowledge in at least one segment (pharma, retail, 3PL, manufacturing).

Executive‑level communication with comfort presenting to VP/C‑suite stakeholders and guiding strategic accounts.

Full product lifecycle ownership including research, competitive analysis, requirements, launch, and adoption.

Platform thinking with the ability to balance scalability and customization.

Cross‑functional leadership across engineering, design, sales, customer success, and partnerships.

Analytical rigor: data‑driven decision making, ROI modeling, usage analytics, and customer metrics.

Bonus Points

Experience with multicarrier parcel management, enterprise TMS/WMS, or ERP/WMS integrations (SAP, Oracle, NetSuite, Manhattan).

Background in pharma compliance (21 CFR Part 11), POD workflows, or healthcare integrations.

3PL platform experience (multi‑tenant, client billing).

Led large‑scale migrations from legacy to modern platforms.

Interest in AI/ML for carrier selection, network optimization, or predictive shipping.

International shipping experience (duties, taxes, cross‑border carriers).

Compensation

The wage range for this position is $150,000-180,000 per year, with the actual pay dependent on your skills, experience, and location as they relate to the job requirements. This role is eligible for an annual performance bonus.

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally(PB Benefits and Wellbeing Programs)

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.