Senior Product Manager

This role requires strong product leadership, strategic thinking and a passion for applying AI, automation and emerging technologies to solve complex workforce and operational challenges.

What You Will Do

Contribute to Product Strategy

Contribute to product strategy and shape roadmaps for designated product domains and investments.

Translate customer needs, market trends and industry insight into focused investments.

Balance customer value, commercial opportunity and platform evolution.

Deliver measurable customer and business outcomes.

Drive Customer and Market Discovery

Engage directly with customers to understand challenges, priorities and outcomes.

Build trusted relationships with customers, partners and industry experts.

Validate opportunities before investment decisions are made.

Establish design partners and lighthouse customers to support discovery and adoption.

Define the Product

Translate customer problems into product outcomes, experiences and success measures.

Drive prototyping, validation and iterative discovery.

Partner closely with engineering and design teams.

Leverage AI to accelerate discovery, innovation and product definition.

Deliver Outcomes

Build evidence-led investment cases.

Drive initiatives from discovery through adoption.

Support positioning, launch and customer engagement.

Measure success through adoption, customer outcomes and business impact.

Shape the Future of Workforce Management

Champion an AI-first mindset, identifying how automation, intelligence and agentic experiences can transform workforce-intensive industries.

Identify opportunities to simplify work through intelligent automation.

Explore new interaction models and user experiences.

Ensure AI-enabled capabilities deliver trusted, measurable outcomes.

Partner with customers to shape the next generation of workforce experiences on IFS Cloud.

Essential Experience

Product management experience delivering SaaS, workforce management, resource management, field service or enterprise software solutions.

Experience contributing to product strategy, roadmaps, discovery, delivery and adoption.

Experience with workforce planning, scheduling, time and attendance, resource management, labour compliance, payroll integration or workforce analytics.

Understanding of operationally intensive industries such as Construction & Engineering, Energy, Utilities, Manufacturing, Telecommunications or Field Service.

Experience working with global customers

Strong communication, stakeholder management and customer engagement skills.

Experience working closely with engineering and design teams.

Fluent English and willingness to travel internationally.

Desirable Experience

Experience with workforce management, resource planning, scheduling, payroll, HCM or operational workforce solutions.

Experience within construction, engineering, energy, utilities, manufacturing or other project-centric industries.

Understanding of workforce productivity, compliance, payroll and workforce analytics.

Experience building AI-enabled enterprise software products.

Familiarity with AI, automation and agentic experiences.

Experience modernising enterprise SaaS products.

Exposure to business case development, pricing, monetisation or product P&L ownership.

Experience establishing design partner or customer co-innovation programmes.

Degree or equivalent experience in business, engineering, computer science or a related discipline.

How You Will Work

You will succeed in this role if you are:

Customer obsessed, focused on solving meaningful problems.

Outcome driven, prioritising impact over feature delivery.

Strategic and commercially minded, balancing customer value with business growth.

Industry aware, understanding operational and project-driven organisations.

Innovative, embracing AI and emerging technologies.

Collaborative, working effectively across product, engineering, design and go-to-market teams.

Technically fluent, comfortable discussing data, integrations, platforms and AI.

Comfortable with ambiguity, bringing clarity to complex challenges.

Hands-on, actively engaging in discovery, validation and customer conversations.

A multiplier, helping raise the bar for product management.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.