Senior Reporting Analyst (1st Shift)

Duties and Responsibilities

• Lead the delivery of recurring client reporting in accordance with established service level agreements.
• Serve as a primary reporting and analytics resource for assigned accounts and stakeholders.
• Manage and complete ad hoc reporting requests while ensuring data accuracy and timely delivery.
• Create, maintain, and continuously improve reporting dashboards, templates, and data visualization tools.
• Develop and maintain billing templates and support monthly billing reconciliation processes.
• Analyze reporting trends and provide actionable recommendations to Client Services Managers, Client Services Directors, and account leadership teams.
• Partner with client services teams to improve reporting efficiency, streamline workflows, and eliminate non-value-added reporting activities.
• Proactively engage stakeholders to understand evolving reporting requirements and business priorities.
• Support reporting governance, data quality initiatives, and reporting best practices across the organization.
• Present findings, trends, and recommendations in a clear and consultative manner to stakeholders.
• Mentor and support less experienced reporting analysts as needed.
• Other duties as assigned.

Requirements

• Strong analytical, problem-solving, and critical thinking skills.
• Ability to communicate complex data and insights effectively to stakeholders.
• Strong stakeholder management and consultative partnership skills.
• Ability to work independently, manage priorities, and operate with limited supervision.

Exposure / Technical Skills

• Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, data analysis, and reporting automation.
• Experience with SQL, Power Query, VBA/Macros, Power BI, or other reporting and visualization tools preferred.
• Strong proficiency in Applicant Tracking Systems (ATS) and reporting platforms.
• Experience developing dashboards, data visualizations, and reporting solutions.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and PowerPoint.

Experience

• Minimum of 4 years of experience in reporting, analytics, business intelligence, workforce reporting, HR reporting, or recruitment reporting.
• Previous experience supporting RPO, Talent Acquisition, Human Resources, or outsourced business services environments preferred.
• Experience managing recurring and ad hoc reporting requests while maintaining data accuracy and service levels.
• Experience working directly with stakeholders to gather reporting requirements and deliver insights that support business objectives.

Education

• Associate's degree required.
• Bachelor's degree strongly preferred.

All your information will be kept confidential according to EEO guidelines.