Motorola Solutions
Senior Servicenow Developer
India · Work style not stated · Full time
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerMotorola Solutions
- LocationIndia
- Work styleWork style not stated
- Employment typeFull time
- Employer posted
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
The Design & Tools (D&T) team is a strategic component of Centralized Managed Support Operations (CMSO), responsible for providing exceptional Service Design & innovative technology solutions to enable and empower MSI Centralized Managed Support Operations to meet and exceed customer's expectations.
Job Description
Implement core configuration user stories with minimal guidance.
Show full description
User stories could cover service catalog, catalog items/record producers, knowledgebases/knowledge articles, notifications, assignment rules using advanced workassignment, and Service Level Agreement (SLA) configurations and workflows.
Experience delivering projects for implementing Workspaces and Now Assist
Participate in and/or lead design workshops, development, testing and deploymentactivities
Lead the design and implementation of ServiceNow modules, including ITSM, CSMand Custom Applications.
Ability to build ServiceNow Reports, dashboards and homepages
Ability to set up data security via control rules, domain separation
Implement integrations utilizing Integration Hub and relevant Spokes.
Good hands-on knowledge and experience with any one or more areas: JavaScript /HTML/ CSS / AJAX / Angular / Bootstrap
Experience administering a ServiceNow instance including group roles, permissions,modifications for business rules, workflows, UI pages, UI actions, UI policies.
Execute unit testing to confirm user stories meet acceptance criteria asimplemented.
Troubleshoot complex platform issues and ensure a high level of reliability and usersatisfaction.
Peer review of other developers’ user stories
Provide technical documentation as required
Development, management, and configuration of ServiceNow applications, modules,enhancements, product development, and some system administration tasks.
Provide coaching and guidance to junior developers on best practice approaches toimplement required functionality involving technical leads as required.
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Basic Requirements
Bachelor of Science in Computer Science, a similar technical discipline, orcomparable industry experience
ServiceNow Certified System Administrator
ServiceNow Certified Application Developer
6 to 8 years in ServiceNow configuration and development experience
Minimum 5 years of experience supporting the implementation, administration,configuration and/or development of the ServiceNow tool
Experience delivering projects for implementing Workspaces and Now Assist
Excellent interpersonal skills and effective communication skills are necessary to beable to translate technical information to non-technical audiences
Energetic self-starter able to work independently in a fast-paced environment
High sense of ownership, responsibility, and commitment to quality
Proven ability to manage multiple tasks and shifting deadlines
Effective organization, collaboration, planning, problem-solving, and analytical skills
Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
No
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
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At a glance
- Employment typeFull time
- SenioritySenior
- Employer posted
- Added to ROLIVA
- Last checked
Skills in this posting
Skills ROLIVA found in the employer’s own description above. A mention is not a requirement.