Senior Windows & Automation Engineer

The Assistant Vice President – Senior Windows & Automation Engineer is responsible for the engineering, automation, and operational reliability of the Windows Server platform estate across APAC. The role will drive platform standardization, infrastructure modernization, automation, and service improvement initiatives by leveraging Site Reliability Engineering (SRE), Infrastructure as Code (IaC), and AIOps methodologies.

The incumbent will collaborate with regional infrastructure, security, architecture, and application teams to deliver scalable and resilient platform solutions while reducing operational risk, manual effort, and service complexity. This role plays a critical part in strengthening operational resilience, enhancing service quality, and supporting the Bank’s digital transformation objectives through intelligent automation and engineering-led operations.

Key Accountabilities

1. Operations and Service Management

Provide executive oversight for 24x7 platform operations across APAC.

Ensure stability, availability, capacity, patching, and lifecycle management of virtualization environments.

Lead major incident management, escalations, and cross-tower coordination.

Drive automation-first operations (Ansible, PowerShell, IaC).

2. Observability & SRE Enablement

Establish an observability-first operating model (metrics, logging, tracing).

Drive adoption of SRE practices (SLO/SLA, error budgets, resilience engineering).

Improve operational visibility using platforms such as Dynatrace / Splunk / equivalent.

3. Risk, Security and Audit

Ensure platforms are secure and compliant with regulatory requirements (e.g., MAS, internal audit).

Own vulnerability remediation, patch compliance, and security posture.

Lead audit engagements and ensure audit-ready evidence and controls.

Govern privileged access and platform identity controls.

4. Regionalization and Transformation

Drive migration of branch workloads to regional platforms (hosting consolidation).

Lead capacity optimization and cost discipline (CAPEX/OPEX governance).

Standardize operating models across APAC branches (patching, monitoring, DR, automation).

5. Stakeholder and Governance Management

Act as senior escalation point for Windows Server support issues

Partner with application, middleware, network, security, and cloud teams.

Ensure alignment with enterprise architecture and risk governance forums.

Job Requirements:

Your responsibilities will involve collaborating with cross-functional teams to identify opportunities for automation, coding scalable solutions using modern frameworks, and ensuring seamless integration between various enterprise platforms. By leveraging your deep technical expertise in SRE practices and Infrastructure as Code methodologies, you will help eliminate repetitive operational tasks while driving improvements in standardization, resilience, and reliability. Your contributions will be vital in supporting the organization’s commitment to operational excellence by enabling intelligent operations through AIOps frameworks and robust API integrations. Success in this role requires strong hands-on capabilities to code in Python, PowerShell, and JavaScript.

10+ years’ experience in IT Infrastructure.

Extensive experience working within banking or financial services technology environments where regulatory compliance and security are paramount.

Demonstrated track record of delivering large-scale automation projects across infrastructure landscapes.

Expert-level proficiency (L2) in Site Reliability Engineering (SRE) and Infrastructure as Code (IaC).

Advanced programming skills in Python, PowerShell, and JavaScript for developing custom scripts and integrating diverse systems efficiently.

Solid understanding (L2) of API integration techniques, along with hands-on experience using DevOps tools for continuous delivery pipelines.

Deep expertise (L2) in Windows administration, MECM, and JSON/YAML scripting formats.

Self-motivated approach with the ability to work independently under minimal supervision while maintaining high standards of quality.

Microsoft and related infrastructure product certifications or relevant project references are considered advantageous.

Open to working in extended shifts or weekends on a regular or rotational basis.

Candidates who are already based in Bangalore will be preferred.

Experience working as part of virtual teams in regional or global technology roles.

Strong written and verbal communication skills.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.