Unisys

Service Delivery Manager

Japan · Work style not stated · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerUnisys
LocationJapan
Work styleWork style not stated
Employment typeFull time
Employer posted15 Jul 2026

What success looks like in this role:

Job Profile Summary

Ensures successful execution of client-facing company projects and services, meeting client expectations and business objectives. Oversees project planning, resource allocation and service delivery. Manages risks and resolves issues, engaging cross-functionally and with clients to ensure effective communication and alignment. Provides financial oversight and budget management, controlling costs and maximizing project profitability.

Key Responsibilities

• Independently leads small to mid-size delivery management projects.
• Creates and maintains project plans, coordinating resources and identifying / managing risks.
• Manages project costs, ensuring resource effectiveness and efficiency.
• Serves as the primary point of contact for clients, addressing issues and ensuring services are delivered in line with expectations and business requirements.
• Works with cross-functional teams to ensure the right skills are available as and when needed to meet project needs.
• Oversees / monitors project team performance, providing feedback and ensuring team members have the information and tools required for effective service delivery.
• May act as a subject matter expert for certain product areas.
• Ensures service quality meets or exceeds client expectations.
• Addresses and resolves issues arising within teams, with clients or otherwise related to project delivery.
• Identifies and recommends ways to optimize delivery processes for better efficiency and outcomes.
• Manages the performance of any 3rd Party providers and sub-contractors in order to ensure the implementation of deliverables.

Show full description

You will be successful in this role if you have:

BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and experience
Basic English is Required.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com. US job seekers can find more information about Unisys’ EEO commitment here.

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.