Service Engineer

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more!

Who will you be working with?

Our China TSG team offering full customer support throughout Wabtec equipment’s life cycle, is dedicated to providing customers with faster, more convenient, and China-tailored comprehensive after-sales services across four key areas: spare parts supply, off train services, on train services, and upgraded technical support.

We have full organization for all functions including Sales and Project Management. Supply Chain, Engineering and field service.

How will you make a difference?

As a member of the China TSG_group/division, you will be responsible for leading the repairing/overhaul works of brake system components; Diagnoses system failures and determines most cost-effective solutions; Provides sustain customer success and growth in the post-sales customer lifecycle.

What do we want to know about you?

• Generate and modify overhaul projects technical files, like WI/ Maintenance Manual/Technical Specification etc.
• Provide internal and external technical support or training for overhaul projects
• Part time service on field for trouble shooting / failure analysis and generate NCR/Fault report in time
• Diagnoses system failures and determines most cost-effective solutions, support quality team to find failure root cause and create corrective action
• Optimize the internal production process and keep continuous improvement
• Device management according to equipment maintenance requirements
• Good at communication and coordinate with project core teams to solve customer complaints timely
• Bachelor diploma or above; Mechanical engineering or Electronic and Mechanical engineering related will be a plus
• 3-5 years’ relevant work experience; Be familiar with pneumatic/ hydraulic components is a must; Work experience in foreign companies is appreciated
• Familiar with all office tools
• Uphold high standards of integrity and self-discipline, strictly comply with company rules and regulations
• Possess strong team spirit, willing to collaborate with colleagues to achieve collective goals

What will your typical day look like?

• Dealing with customer requirements from technical side
• Overhaul project components condition check and maintenance solution feasibility check
• Failure analysis on field or in CSC, generate failure reports
• Device Management
• Process flow improvement

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.