Service Portfolio Analyst

Identifying and resolving discrepancies in the service portfolio, particularly through in-depth analysis in Excel

Acting as the key liaison between Sales and Client Education, offering expert guidance during project initiation and portfolio management

Conducting financial analysis to ensure cost-effective operations and delivering actionable insights to management

Creating standardized, high-quality reports and KPIs, with a focus on continuous improvement and efficiency

Managing external consultancies for ERP-related projects, ensuring smooth execution post-budget approval

Driving proactive process improvements across Client Education, collaborating closely with department leads to streamline operations

Ensuring compliance with company policies, maintaining confidentiality, and upholding high-quality standards in all client interactions

What We Look For

3+ years of experience in client education, clinical research, or relevant fields

Bachelor’s degree in economics, business, or a related field preferred

Experience in contract management and process optimization is a plus

Advanced proficiency in Microsoft Excel for data analysis and portfolio management

Strong communicator with excellent interpersonal skills, able to bridge gaps between teams and act as a mediator when needed

Analytical mindset with solid business acumen, able to develop data-driven models and recommendations

Familiarity with ERP systems and financial management

Proactive, solution-oriented approach with a proven track record of improving business processes

Strong ethical standards and the ability to maintain composure in all situations

At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives. We value the contribution each of our people brings. It’s only through our people that we can continue to innovate technology that will shape the future of clinical trials.