Rotork

Service Sales Engineer

Singapore, Singapore · On-site · Full-time

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About the role

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EmployerRotork
LocationSingapore, Singapore
Work styleOn-site
Employment typeFull-time
Employer posted1 month ago

We're looking for a dynamic and results-driven Service Sales Engineer to join our team in Singapore. In this pivotal role, you'll bridge the gap between technical expertise and customer success, combining your engineering knowledge with consultative sales skills to drive revenue growth and build lasting client relationships. You'll be instrumental in identifying customer needs, designing tailored solutions, and ensuring exceptional service delivery that exceeds expectations.

Develop and execute strategic sales plans to achieve and exceed revenue targets while maintaining a strong focus on customer satisfaction and long-term relationship building
Conduct technical assessments and provide consultative recommendations to clients, translating complex engineering concepts into business value propositions
Collaborate with cross-functional teams including engineering, product, and operations to ensure seamless solution delivery and alignment across business units
Build, nurture, and maintain strong relationships with internal and external stakeholders at all organizational levels, demonstrating empathy and transparency in all interactions
Utilize advanced sales techniques, market trend analysis, and competitive intelligence to identify growth opportunities and drive innovation in service offerings
Prepare and deliver compelling technical presentations and proposals that clearly communicate product benefits and return on investment
Monitor market trends, competitor activities, and industry developments to stay informed and maintain commercial awareness
Travel extensively to meet with clients, conduct product demonstrations, and support business development initiatives
Lead by example, fostering a positive and collaborative working culture while challenging siloed thinking across departments
Analyze customer feedback and market data to continuously improve service offerings and identify new business opportunities

Show full description

Bachelor's degree (BE/B.Tech) or Diploma in Electrical Engineering or related technical field

Minimum 3+ years of proven sales experience, preferably in technical or electro-mechanical product sales
Demonstrated track record of consistently achieving and exceeding sales targets
Strong proficiency in English (spoken and written) with excellent communication skills at all levels
Technical background or experience working within an engineering environment or firm
Solid understanding of business fundamentals including profit and loss analysis, pricing strategy, and added value creation
Exceptional relationship-building and stakeholder management capabilities
Strong analytical and problem-solving skills with the ability to interpret technical data and market trends
High integrity, honesty, and ethical behavior in all professional interactions
Willingness and ability to travel extensively to client sites for meetings, product demonstrations, site surveys, and measurement assessments
Capability to conduct on-site technical surveys and take accurate measurements for solution design and customization

**Preferred Qualifications:**

Own vehicle with valid Class 3 license for independent field mobility and client site visits
Experience with Customer Relationship Management (CRM) software and sales enablement tools
Proficiency in technical product troubleshooting, solution customization, and on-site installation support
Advanced negotiation and closing skills with a proven ability to handle complex sales cycles
Experience in presenting to C-level executives and key decision-makers
Familiarity with the Singapore market and regional business practices
Certification in sales methodologies or technical sales training programs
Hands-on experience with site survey tools, measurement equipment, and field assessment methodologies
Entrepreneurial mindset with a charismatic and inspiring personality
Experience leading and motivating cross-functional teams

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