Service Sales Engineer (Triveneto)

In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings. You will bring your passion for solving problems, creating customer value, and building relationships to make an impact. Area of responsibility will be Veneto, Trentino-Alto Adige e Friuli-Venezia Giulia)

Responsibilities:

• Customer & order acquisition for service products
• Identify sales opportunities with existing and new customers, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction
• Encourage customer growth and loyalty to the company through continuous support and customer assistance
• Perform according to company strategy in terms of customer channels, product mix and selling level
• Timely tracking and reporting of opportunities in Trane’s customer database
• Prepare and review contract terms and conditions using standard Trane contract templates when applicable
• Present the proposal to the customer
• Follows up with purchasing process stakeholders
• Develop, evaluate and discuss possible solutions with customer
• Achieve assigned sales and customer development quota through focus on service, customer acquisition and development

Requirements:

• 3-5 years of industrial sales experience (preferably HVAC business)
• Market intelligence and understanding competition
• Proven selling skills with ability to deliver sales results
• Thermodynamic basics (refrigerant circuit, compressors)
• Advocates for Customers - cultivates strong, mutually-beneficial customer relationships and works to earn the trust of the customer by ensuring that the company delivers value and acquires customer-driven insights to effectively address issues, needs and opportunities
• Interpersonal Communication and Negotiation - Builds effective customer relationships that enable consultative selling approach to sell products, services and solutions
• Relationship and Trust Building – being able to build intimacy and trust so the customers will share details of their business.
• Team Player – works well with others; strives not only to achieve individual goals but a common one
• Striving for excellence
• Fluent Italian and communicative English (min. B2)
• MS Office, Outlook

What We Offer:

• Permanent contract, CLA Terziario Distribuzione Servizi H011
• Competitive compensation package: Enjoy an attractive base salary with a variable part, a car and a fuel card and all necessary work tool / IT devices
• Career growth: Join a global leader in sustainable HVAC solutions and leverage numerous opportunities for professional development.
• Training and learning: Engage in The Academy's dedicated learning paths, covering both technical and soft skills, alongside a variety of online training courses and live events hosted by industry experts.
• Support and wellbeing: Benefit from our Career Navigator program, English language training with EF, and an employee wellbeing program.
• Health benefits: Enjoy additional professional and extra-professional insurance coverage and medical coverage.
• Meal vouchers: Receive meal vouchers to enhance your work-life balance.

Annual Base Salary Range or Hourly Base Pay Range:

€47.200,00 - €67.584,99

Compensation Type:

Salary

Incentive Eligible:

Yes

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.