Service Sales Manager 服务销售经理-广州

Primary Objective

主要目标：

通过线索开发与客户关系管理，向客户提供备件、服务产品及升级改造等解决方案，达成起重机服务销售的营收与利润目标。

Drive crane service sales revenue and profitability by generating leads, managing customer relationships, and delivering spare parts, service products and modernization/upgrade solutions.

Key Activities

职位描述：

• 负责起重机服务销售（备件、服务产品、升级/改造项目等），达成服务合同销售目标与利润指标。
  Drive crane service sales (spare parts, service products, modernization/upgrade projects, etc.) to achieve service contract targets and profitability.
• 维护现有客户关系，理解客户需求并提供起重机服务解决方案，提升客户满意度与续约/复购。
  Maintain and grow existing accounts by understanding customer needs and providing crane service solutions to improve satisfaction, renewal and repeat business.
• 开发新客户与新业务机会，制定并执行市场/区域拓展计划，推进新市场渗透。
  Develop new customers and business opportunities; initiate and coordinate action plans to penetrate new markets.
• 制定销售计划与目标（含预算），使用CRM/销售目标清单管理线索、商机、预测与行动计划。
  Develop and implement sales plans, targets and budgets; manage leads, opportunities, pipeline and action plans via CRM/tools.
• 开展销售活动：客户拜访、方案/报价、谈判与合同签订，推动项目落地与回款。
  Engage in sales activities (calls/visits, proposals & quotations, negotiation and contract closing) to drive project execution and payment collection.
• 维护价格、销售与活动等记录，按要求输出销售报表与业绩反馈，确保数据准确及时。
  Maintain accurate records of pricing, sales and activities; provide timely reports and performance feedback to the manager.
• 完成直线经理安排的其他工作。
  Perform other duties as assigned by the manager.
• 了解ISO 14001 & 45001标准。Awareness of ISO 14001 & 45001 standard.