Service Support Officer

You will be responsible for:

Services support tasks, including:

Executive admin support

Project reporting and updates

Team meeting & event coordination

Liaising with various Accounts Teams, to include Project Accounting, Accounts Payables, Account Receivables

Procurement for projects and non project equipment & Services, e.g. processing purchase orders and processing of invoices including 3rd party vendor, OMAR

Compilation of weekly project reporting

Working with other services teams and liaising closely with the contract team on renewals.

Oracle Project Management (OPM) project and resource set up and reporting

Owner/Creator of New Processes, for example S&S Projects, creation of Google Forms and associated Processes and Documentation

Assist with billing by preparing and sending invoices; maintain client databases; track accounts; oversee the invoice workflow, and assist in copying and distributing orders and other internal documents as requested

Coordination of special requirements for new personnel including the allocation of office accommodation, computer systems, office and mobile telephones and the scheduling of induction training courses

Providing country support and support on specific customer contracts

Provide an efficient administrative support service which may include the preparation of presentation materials, proposals, quotations, tender documents, agreements and general correspondence

Basic Requirements

Education and Qualifications

Desirable:

Bachelor Degree in any Principal

Italian native speaker

Fluent English (spoken and written)

It will also be beneficial (not mandatory) if you have:

Experience in office administration, help desk, customer service or related field

Experience with Oracle system would be a plus

Experience and Skills

Essential:

Experience in a supporting role to a project delivery environment for a service provider or the corporate sector

1 – 3+ years’ experience

Demonstrable in-depth expertise with:

Executive admin support

Providing assistance to Project Managers

Document management and control

Preparation of project status reports

Taking and preparing meeting minutes

MS Office product suite

Google Suite

Excellent documentation skills, i.e. the ability to prepare written information accurately, clearly, effectively, and succinctly for various target audiences, including business, enterprise, and technical

Maintaining up-to-date project information, e.g. financials, procurement, etc

Maintaining continuous professional development in the candidate’s areas of expertise

Personal Attributes

Hands-on and Can-do attitude

Ability to develop and maintain effective relationships with key stakeholders

Ability to work both autonomously and with a team

Attention to detail and a flawless execution mindset

Able to perform a range of administrative tasks, prioritize competing activities and meet deadlines

Excellent time management, communication skills and ability to work under pressure

Target Base Salary Range: €36,000 - €42,000 EUR

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Company

Motorola Solutions Italia SRL

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.