SHIPPING COODINATOR

About the role:

The Shipping Coordinator oversees the end-to-end dispatch process, ensuring all outbound shipments are planned, prepared, documented, and dispatched accurately and on time. The role acts as the key link between warehouse operations, couriers, customers, and internal teams to maintain smooth logistics flow.

Key duties include, but are not limited to:

Liaise with couriers, freight partners, and hauliers to arrange collections, book transport slots, and secure competitive rates where applicable.

Monitor courier performance and escalate delays or service issues.

Oversee the preparation of shipping paperwork, including labels, certificates, customs declarations, and export documentation.

Ensure all documentation is accurate, compliant, and aligned with customer or regulatory requirements.

Verify order accuracy and packaging standards before dispatch.

Provide tracking information, delivery updates, and proactive communication on delays or issues.

Collaborate with Customer Service, Production, and Warehouse teams to resolve discrepancies or urgent requests.

Maintain accurate records of shipments, tracking numbers, courier invoices, and dispatch logs.

Support compliance with export controls, hazardous goods regulations, and company procedures.

Identify opportunities to streamline shipping processes, reduce errors, and improve dispatch efficiency.

Support implementation of new courier platforms, systems, or process changes.

Contribute to KPI reporting, including ontime dispatch, accuracy, and cost performance.

What we’re looking for:

Candidates must have the following essential qualifications and experience:

Previous experience within shipping

Knowledge and ability to use computers and related technology efficiently

Knowledge of export documentation and customs processes

The following are desirable:

SAP Experience

Knowledge of exporting military goods

Successful candidates will be able to demonstrate the followingskills and aptitudes:

Attention to detail

The ability to work to instruction both individually and as part of a team.

Why you should join us:

When you become part of the KNDS UK team, you will enjoy employee benefits such as:

Competitive salary

Attractive pension (4% employee contribution, 7% employer contribution)

Half-day Friday

Life assurance scheme

Company sick pay scheme which increases with service

Employee Assistance Programme (EAP)

Additional Holidays & Long Service rewards

Wellbeing initiatives, such as Free Fruit on Tuesday’s

Cycle-to-work Scheme

Free on-site car parking

On-site electric vehicle charging points

We’re also very proud to be part of the Armed Forces Covenant since 2018, achieving their Silver Award in 2020 and Gold Award in 2024. We actively support and encourage service leavers, reservists and cadets to join our team, recognising military skills and qualifications in our recruitment and selection process.

If you are passionate about Shipping and eager to contribute to a thriving workplace environment, we encourage you to apply for this exciting opportunity.

We look forward to receiving your application!

Recruiters please note that we have a list of approved recruitment agency partners in place and we will contact agencies directly should we require support. Any unsolicited CV’s received via an agency will be accepted with thanks but without fee.