SMB Account Manager - Dubai

The team

As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants’ grow. Our Account Management team owns and manages restaurant relationships. We are restaurant consultants who use data-driven analytics and industry knowledge to provide best-in-class support and strategic value to our restaurant partners. The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they’re fun, personable, and great at building exceptional relationships.

What you will be doing:

Manage a portfolio of Deliveroo’s most important restaurants, including high-sales volume drivers and global restaurant brands

Own relationships with key restaurant industry stakeholders

Analyze data to drive growth and profitability, both for your partners and for Deliveroo

Work cross-functionally with other departments (Marketing, Operations) to drive new initiatives

What skills you'll need:

Minimum of 3-5 years of experience in a relevant industry

Strong analytical and problem-solving skills

Well-organized with excellent team-player qualities

Strong interpersonal skills to build and maintain relationships

Agile and highly adaptable to a fast-paced work environment

Strong knowledge of the restaurant industry is a plus

Fluency in English and Arabic is added bonus

Benefits and Diversity

25 days of Annual Leave

Comprehensive medical insurance

Annual flight allowance (for employee only)

Free Deliveroo Plus - Free delivery and access to special offers

Maternity and paternity benefits

End-of-year parties & regular social events

An extremely fun team to work with!

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away, and relocation.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

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