DBS Bank

SNRASSOC, Team Lead, Treasures RM, Consumer Banking Group (Samarinda)

Indonesia · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerDBS Bank
LocationIndonesia
Work styleWork style not stated
Employment typeFull time
Employer posted18 Sep 2026

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

Lead and manage a team of Relationship Managers to deliver exceptional customer service and achieve business targets
Develop and implement strategies to grow the Treasures customer base and deepen relationships with existing clients
Provide coaching and mentorship to the team, ensuring they are equipped with the necessary skills and knowledge to excel in their roles
Collaborate with cross-functional teams to identify and capitalize on opportunities to enhance the Treasures proposition and customer experience
Monitor team performance, identify areas for improvement, and implement corrective actions as needed
Ensure compliance with all relevant policies, procedures, and regulatory requirements

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Requirements

Has experience in a similar leadership role within the banking or financial services industry
Proven track record of successfully managing and motivating a team to achieve business objectives
Strong interpersonal and communication skills, with the ability to effectively interact with clients and stakeholders at all levels
Analytical and problem-solving skills, with the ability to make data-driven decisions
Excellent customer service orientation and a deep understanding of the Treasures customer segment
Ability to work collaboratively in a fast-paced, dynamic environment

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:

Samarinda Branch

Job:

Relationship Management

Schedule:

Regular

Employee Status:

Full time

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