Software Developer

Teamwork is at the heart of what we do, so you will communicate with other teams and clients to extend your support where it is needed. You will also play an essential part in our change management process by executing changes carefully and ensuring that all changes are properly documented and approved.

Your day will be varied, from working with automation teams to optimize efforts and coaching Service desk and L1 teams to leading initial client escalations for operational issues. Additionally, you will identify problems before they impact client services and contribute to producing trend analysis reports for continuous improvement.

You will also have opportunities to support project work, execute approved maintenance activities, and assist in implementing and delivering disaster recovery functions. Every day will be a chance to learn and grow, and your contribution will make a real impact.

To thrive in this role, you need to have:

• Hands-on experience managing platforms, including ErP, Middleware, and other business-critical software.
• Moderate experience in managed services with knowledge of using ticketing tools like ServiceNow.
• Ability to handle multiple tasks, execute change management duties, and lead troubleshooting processes effectively.
• Ability to plan activities and adapt quickly to changing circumstances.
• Effective communication skills and the ability to work across different cultures and social groups.
• Active listening skills to understand clients' needs and craft a positive client experience.
• Capacity to maintain a positive outlook, even in a pressurized environment, and put in extra effort when necessary.
• A bachelor’s degree in information technology/computing or equivalent work experience.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.