Solutions Consultant - Fraud & Identity

About the Role: You will act as a subject matter expert across the UK Identity & Fraud market, supporting customers and internal sales teams with insight, strategy, and solution design. This role focuses on driving revenue growth by translating complex requirements into practical, effective solutions that balance customer experience with robust authentication.

Responsibilities:

Provide expertise by applying product, process, and market knowledge across the UK ID & Fraud customer base

Maintain awareness of market, technology, and regulatory trends

Drive revenue through education, consulting, and support of the UK sales force

Partner with larger customers to develop identity strategies balancing customer journey efficiency and strong authentication

Engage with internal and external customers to translate requirements into persuasive business cases and recommended solutions

Analyse customer objectives and present findings through professional presentations and workflows alongside sales teams

Share best practices and provide insights to management and broader teams

Collaborate with Strategy & Product Management to align on plans and identify new solution opportunities

Requirements:

Excellent project management and analytical skills

Experience positioning complex solutions in a team-based selling environment

Curiosity and ability to deeply understand customer needs

Brilliant organisational, time management, and interpersonal skills

Excellent written, verbal, and presentation communication skills

Demonstrates initiative, accountability, and a bias for action

Excellent networking and relationship-building capabilities

Ability to manage multiple priorities while maintaining attention to detail

Please note that this is a pre-sales position and as such will require travel to customer sites across the UK. There is also an expectation that the successful candidate will regularly visit our Cardiff office for team meetings.

Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Generous holiday allowance with the option to buy additional days

Health screening, eye care vouchers and private medical benefits

Wellbeing programs

Life Assurance

Access to a competitive contributory pension scheme

Save As You Earn share option scheme

Travel Season ticket loan

Electric Vehicle Scheme

Optional Dental Insurance

Maternity, paternity and shared parental leave

Employee Assistance Programme

Access to emergency care for both the elderly and children

RECARES days, giving you time to support the charities and causes that matter to you

Access to employee resource groups with dedicated time to volunteer

Access to extensive learning and development resources

Access to employee discounts scheme via Perks at Work







We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.