Solutions Engineer

PRIMARY RESPONSIBILITIES

• Act as a trusted technical advisor throughout the customer journey — from discovery and evaluation to onboarding, adoption and customer success.
• Understand customer security challenges and design practical, scalable solutions that address their business and technical requirements.
• Partner closely with Sales as a key technical pillar, using strong storytelling, demonstrations and presentations to communicate security value and win opportunities.
• Lead technical workshops, PoCs/PoVs, solution validations and customer evaluations.
• Build, train and enable channel partners, including MSSPs, SOC/MDR providers and system integrators, to effectively position and deliver TrendAI solutions.
• Work closely with Product Management, Product Marketing, Engineering and Technical Support to ensure strong product knowledge, customer feedback and technical outcomes.
• Maintain strong knowledge of cybersecurity technologies including Cloud Security, Zero Trust, SASE/SSE, XDR, SIEM/SOAR, EDR/NDR, Identity Security, CNAPP and Exposure Management.
• Stay ahead of emerging technologies, particularly AI/GenAI Security, AI-powered Security Operations, Agentic AI, AI Supply Chain Security and Security for AI applications.
• Deliver customer and partner training and represent TrendAI through webinars, workshops, conferences and industry events.
• Continuously develop technical expertise and contribute to reusable solution architectures, best practices, competitive insights and product strategy.

EXPERIENCE & QUALIFICATIONS

• Min 5+ years of experience in cybersecurity, security engineering, solutions engineering, consulting or technical presales, with strong experience in enterprise security environments.
• Proven experience in customer-facing solution design, technical demonstrations, workshops and PoCs/PoVs.
• Strong understanding of enterprise cybersecurity, security architecture, threat landscape and SOC operations.
• Good knowledge of Cloud Security, Zero Trust, SASE/SSE, XDR, SIEM/SOAR, EDR/NDR, IAM/Identity Security and CNAPP.
• Strong understanding of AWS and Microsoft Azure; Microsoft 365 and Google Cloud knowledge is an advantage.
• Good understanding of networking, security fundamentals, APIs, integrations and cloud-native technologies.
• Awareness of AI/GenAI security, AI-powered cybersecurity, LLM/Agentic AI security and emerging cyber threats.
• Understanding of cybersecurity frameworks such as NIST CSF, MITRE ATT&CK, ISO 27001 and OWASP; NIS2 awareness is an advantage.
• Excellent English communication, presentation, storytelling and public-speaking skills, with the ability to explain complex security topics to both technical and executive audiences.
• Strong customer focus, problem-solving mindset and willingness to continuously learn and adapt to rapidly evolving cybersecurity technologies.

TrendAI strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

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