Spa Therapist

Key Responsibilities

• Welcome guests warmly and provide personalized service in a professional manner.
• Perform massage therapies and body treatments according to established standards and training guidelines.
• Explain spa treatments, their benefits, and available services to guests.
• Maintain the cleanliness, hygiene, and proper functioning of spa equipment and treatment areas.
• Update the therapist logbook and complete assigned administrative tasks within deadlines.
• Participate in spa demonstrations, promotional events, and training programs as required.
• Follow company policies and procedures, including fire safety, hygiene, environmental health, and occupational health and safety requirements.
• Build positive relationships with guests and colleagues while maintaining professionalism and confidentiality.
• Report any equipment issues, workplace hazards, incidents, or injuries to the supervisor promptly.
• Perform other duties assigned by the Spa Manager or management team.

Qualifications

• High school diploma or equivalent; spa therapy certification is an advantage.
• Knowledge of massage techniques, body treatments, and spa therapies.
• Excellent communication and interpersonal skills.
• Strong customer service and hospitality skills.
• Professional appearance and demeanor.
• Good physical stamina and dexterity.
• Ability to assess guests’ needs and recommend suitable treatments.
• Knowledge of spa products, wellness therapies, and treatment contraindications.
• Understanding of hygiene, health, and safety standards.
• Ability to maintain confidentiality and professional ethics.
• Willingness to live and work in a remote resort location.

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