Specialist I, Product Specialist

What You’ll Do

• Serve as primary client point-person to promote and support Mobility Global data solutions, including Catalyst for Insight (new and used vehicle registration, sales, and vehicles in operation data) and the Loyalty Analytics Tool (household purchasing behavior data), through analysis, reporting, and ad-hoc investigations as well as proactive insights.
• Understand customer questions and needs to offer data-driven solutions and insights using Mobility Global data solutions.
• Develop meaningful summaries and business implications for various customer teams based on Mobility Global and client information.
• Assist in developing reports by collaborating with other Mobility Global members, including account teams, production, and product development.
• Communicate customer needs and specifications, output, and timing to project teams and other internal resources to ensure development projects meet client needs.
• Train clients to use Mobility Global data solutions and work to increase client usage by demonstrating the value of our data and tools.
• Convey Voice of Customer (VOC) feedback to Mobility Global account teams and Product Management to support retention, growth, and new product enhancements and introductions.
• Maintain thorough knowledge of the company's products and applications, both licensed and non-licensed, for assigned clients.

What We’re Looking For

Required Qualifications

• Bachelor's degree in Business Analytics, Business Administration, Math, Economics, or Marketing.
• Five to ten years of automotive industry analysis experience in marketing, sales, analytics, or consulting.
• Excellent written and verbal communication and presentation skills, including the ability to adapt to different audiences.
• Ability to analyze data, develop actionable insights, and tell stories with data.
• Excellent knowledge of Microsoft Office, including Word, Excel, and PowerPoint.

Preferred Qualifications

• Automotive OEM experience.
• Customer service mindset, seeking to exceed customer expectations at every interaction.
• Ability to employ creative skills to design and develop visually impactful and informative data stories.

U.S.: "This position is open to applicants who are currently authorized to work in the United States and will not require employer sponsorship now or in the future."

The anticipated annual base salary range for this position is $80,000 - $105,000. Actual compensation within this range will be determined based on a variety of factors, including geographic location, relevant experience, skills, qualifications, and internal equity considerations.

What’s In It for You

• Competitive compensation package, including base salary and incentive opportunities where applicable.
• Comprehensive health and wellness benefits for employees and eligible dependents.
• Retirement savings programs, including company matching contributions where available.
• For more information on benefits, please visit us at https://mobilityglobalbenefits.com/ourbenefits

Equal Opportunity Employer

Mobility Global is proud to be an Equal Opportunity Employer. We value diverse perspectives and are committed to fostering an inclusive workplace where everyone is respected, supported, and empowered to succeed. We provide reasonable accommodations throughout the hiring process and employment for qualified individuals with disabilities.

Recruitment Fraud Alert

Mobility Global will never ask candidates to pay money at any stage of the hiring process, including for applications, interviews, background checks, training, or equipment. If you receive a suspicious communication or request for payment or personal financial information, please exercise caution and report it immediately.