Sr. Analyst - CLM Developer

Key Responsibilities :

You will play a pivotal role in driving end-to-end process transformation in collaboration with senior leaders across Puma Energy.

This role requires you to:

• Design, develop, test, and implement custom solutions using DocuSign CLM to meet business requirements related to contract management
• Integrate DocuSign CLM with other systems, to ensure seamless data flow and process automation
• Customize DocuSign CLM workflows, templates, and rules to align with the company's contract management policies and procedures
• Create and maintain comprehensive documentation for DocuSign CLM configurations, customizations, and integrations
• Conduct testing and debugging of DocuSign CLM solutions to ensure they meet performance, security, and usability standards
• Provide technical leadership in CLM projects, collaborating closely with cross-functional teams, including legal, sales, and operations, to gather requirements and provide technical expertise on contract management processes
• Provide training and support to end-users to ensure effective adoption of DocuSign CLM solutions
• Develop, report, and monitor quality metrics for processes, ensuring continuous improvement and adherence to established standards
• Take ownership of end-to-end project management, from idea to delivery, including the preparation and approval of requirement documents, collaboration with solution architects, and ensuring seamless business change
• Keep up to date with the latest trends and best practices in contract management, DocuSign & other CLM tools to suggest improvements and optimizations

Key Cultural Fit

You are entrepreneurial and thrive in environments with a blank canvas that will allow you to flex your intellectual muscle to contribute to building a strategy from the ground up

• You are comfortable with ambiguity and strive to break complex challenges into smaller-sized problems
• You have a passion for emerging tech and trends, and are always on the lookout for “what’s new”
• You are naturally analytical & are adept at systems thinking
• You work well in high-pressure situations and consistently deliver under tight time constraints while delighting your stakeholders
• You can work across organizational boundaries and hierarchies

Key Relationships

• Internal – Managers across various departments, Senior Management, Head of Departments in other regional hubs of Puma Energy
• External – External Consultants

Work Experience:

• This role requires a seasoned professional with a strong understanding of Contract Management process, who has led & implemented CLM solutions in the past
• 5-8 years of overall experience in leading multinationals is mandatory
• 3+ years of experience in implementing CLM Solutions is desired
• Understand the complexity of managing a multi-process operation setup. This could be captive or non-captive

Skills:

• Graduation/Masters in related field from Tier 1 Institute
• Required Skills: Proficiency in JavaScript and experience with DocuSign CLM's API and SDK, Project Management & Process Automation
• DocuSign CLM Certification will be an add-on
• Proven ability to act as a bridge between the business and development team, translating business concepts into implementable requirements
• Strong understanding of contract management processes and best practices
• Experience with system integration and data migration
• Excellent problem-solving skills and attention to detail

Competencies:

• Ability to operate at both conceptual and working levels
• An eye for detail and an extremely hands-on working style
• Strong interpersonal and influencing skills
• Ability to think strategically and translate strategy into action plans
• Proven verbal and written communication skills, presentation skills, teamwork skills and ethical standards
• Ability to deliver results

Languages:

• Fluency in verbal and written English is mandatory