Sr. Associate, Content Ops Analytics

Key Responsibilities :

• Advanced Analytics, Insights and Visualization
• Build advanced dashboards, analytical models, and reusable reporting assets using Power BI, SQL, Python, and strong data visualization practices.
• Integrate data from AEM and other content ecosystem platforms to create unified reporting views and insight narratives.
• Apply analytical techniques to uncover trends, efficiency opportunities, content optimization signals, and capability-level progress.
• Create executive-ready visualizations and summaries that convert complex datasets into meaningful decisions and recommendations.
• Global Stakeholder Collaboration
• Partner with U.S. Content Strategy, global, regional, and operational stakeholders to align reporting priorities and success measures.
• Prepare insights and narratives for senior leadership audiences, including Paige/Modo-level and above.
• Facilitate adoption of standardized dashboards and metrics by clearly explaining methodology, implications, and recommended actions.
• Collaborate across content platforms, operations, brand, and analytics teams to ensure reporting outputs reflect business context and strategic priorities.
• Global Content Metrics and Strategy Enablement
• Define and operationalize global content performance metrics, including reuse, velocity, quality, cost efficiency, adoption, and capability progress.
• Translate strategic questions into scalable measurement frameworks, data models, and leadership-ready insight themes.
• Support planning cycles and capability reviews with clear analysis of trends, risks, opportunities, and performance drivers.
• Content Ecosystem Reporting
• Develop and maintain global dashboards that evaluate operational health and content ecosystem efficiency.
• Standardize reporting across systems, teams, and regions to ensure consistent metric interpretation and comparability.
• Track content lifecycle indicators, platform adoption, workflow performance, and ecosystem maturity across relevant sources.
• Data Governance and Quality Management
• Establish standardized metric definitions, reporting methodologies, and documentation for global content analytics.
• Implement data quality monitoring, reconciliation checks, and governance practices to improve confidence in reported metrics.
• Drive continuous improvement in analytics maturity, reporting reliability, and data stewardship across content ecosystem reporting.

Qualifications and Skills

Required

• Bachelor degree in Data Science, Analytics, Information Management, Business Analytics, Computer Science, or a related field.
• 5-9 years of experience in advanced analytics, business intelligence, digital content analytics, marketing analytics, or global reporting.
• Strong expertise in Power BI, SQL, Python, data modeling, dashboard development, and visualization/storytelling for leadership audiences.
• Experience working with large cross-functional datasets, global stakeholders, and complex source systems.
• Ability to translate business questions into scalable analytical frameworks, concise insights, and executive-ready recommendations.

Preferred

• Experience with AEM, Adobe Experience Cloud, Workfront, DAM, or related enterprise content platforms.
• Exposure to content strategy, content ecosystem measurement, operational health analytics, or capability maturity reporting.
• Strong communication skills, executive storytelling, and ability to influence stakeholders through data-backed recommendations.

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