Sr Associate, Custodian & Settlement, Securities & Fiduciary Services Operations, T&O

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Execute securities transactions in settlement, corporate action, account opening and billing efficiently and accurately.
• Handle day-to-day settlement (scripless and physical) on equities, fixed income, and other types of instruments.
• Process voluntary and involuntary corporate action
• Process monthly fee billings and collections
• Process dispatches of holding statements
• Process custody account maintenance
• Perform static data maintenance and information update.
• Provide second level client services. Handle customer inquiries in an efficient manner
• Comply with regulatory requirements (such as HKMA, MAS, SFC etc.) and Audit / Risk Management guidelines pertaining to the operations.
• Report any suspicious / outstanding transaction or incident to Team Manager, Department Head and other relevant parties for necessary action per the Incident Management Policy
• Participate in user acceptance test for system enhancements. Review business requirements and functional specifications. Prepare test cases and conduct testing
• Participate in project initiatives and business development, e.g. customer implementation, business continuity management, review of operational procedures, policies and guidelines; specific and job-related training, etc.
• Handle regular and ad hoc tasks as designed by Team Manager and Department Head.