GHR

Sr Operations Manager

India · Work style not stated · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerGHR
LocationIndia
Work styleWork style not stated
Employment typeFull time
Employer posted20 Jul 2026

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Show full description

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Global Finance was set up in 2007 as a part of the CFO Global Delivery strategy to provide offshore delivery to Line of Business and Enterprise Finance functions. The capabilities hosted include Accounts Payable, General Accounting & Reconciliations, Management Reporting & Analysis, Research & Analytics, Financial Transaction Processing, Finance Systems Support & Regulatory reporting. Over the years, the scope of Global Finance has been expanded to include operations for other enterprise control functions like Human Resources and Risk and Compliance.

The CFOC (CFO Change) team, which is part of the COO & Governance organization within CFO division, delivers finance projects and technology solutions for the Bank of America (BAC) enterprise and also supports Line of Business (LOB) projects that impact our core finance and general ledger applications. The CFO Change team is responsible for overall program/project management, business analysis and requirements, functional design, testing, organization readiness and deployment activities.

Job Description*

Candidate should be able to quickly understand the current system architecture and provide change support. Candidate should have good understanding of GBGM subledger architecture and Valuation Control processes. Candidate should be able to understand the user (finance) requirement and should be able to translate it to development team. Candidates should have good understanding of Global Markets Products/systems and should have an interest in working in projects as individual contributor.

This role is for a Business Analyst (BA) responsible for the delivery of medium-to-large Valuation Control/ finance change projects in the GBGM group. The role works closely with Global Technology and Operations, CFO and LOB stakeholders. The candidate will join the department in Gurugram (India) to support delivery of the in-flight initiatives.

Responsibilities*

The VC BA will serve as a key interface between business and technology, with responsibilities including:

Driving remediation of gaps identified in the IPV end-to-end analysis in partnership with BFC teams
Participating in planning and prioritization discussions to ensure alignment on critical functionality delivery
Partnering with GVG/BFC stakeholders to define and document detailed business and technical requirements
Coordinating UAT execution with end users to ensure timely and effective validation
Identifying and prioritizing system deficiencies impacting LOBs and driving resolution

Requirements*

Education*

Professional degree in Commerce, Business or Technology.

Certifications If Any – Project Management

Experience Range*

15+ years

Foundational skills*

Prior experience in a BFC role with hands-on involvement in IPV report generation
Strong communication and presentation skills
Ability to operate within a global environment working with stakeholders from multiple locations and time zones
Proven ability to partner effectively across business and technology teams
Self-starter with strong organization and attention to detail
Ability to influence and drive outcomes across stakeholders

Desired skills

Prior hands-on experience working within Agile methodologies / frameworks.
Experience of working within challenging and dynamic organizational contexts

Work Timings*

11:30 am to 8:30 pm

Job Location*

Gurugram

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.