Sr Principal, Product Manager

About the Team

The Intelligent Experience Platform (IXP) team builds technology that powers a unified, intelligent, and seamless user experience across the Workday ecosystem. As part of Core Services within Workday's Platform organization, IXP delivers the foundational layers that every Workday application and agent is built on and every user interacts with. Through data-driven insights, cutting-edge technology, and strong cross-functional collaboration, the team multiplies the impact of every application team by delivering scalable, user-centric solutions and a cohesive, agent-ready foundation essential to Workday's next era of innovation. We are passionate about bringing industry-leading solutions to life while putting our people first—embracing new challenges with courage, and staying committed to delivering exceptional value for our customers.

About the Role

This is a defining leadership role at the intersection of enterprise strategy and AI innovation. As a Senior Principal Product Manager for the Intelligent Experience Platform (IXP), you will serve as the strategic visionary and product authority for the platform powering Workday’s next generation user and agentic experiences. You will have deep expertise in core UI/UX platform technologies that deliver modern scalable experiences to 10s of millions of users. This is a chance to shape how the world's largest organizations leverage AI and Workday to drive measurable business value. In this role, you will be responsible for: Building and executing product strategy for a mission-critical platform, ensuring a highly-governed, scalable, and user-centric environment where AI agents and multiple surfaces deliver complex business actions with precision on high-fidelity enterprise data. Defining long-term product roadmaps and product success metrics that effectively capture the needs of our various stakeholders; creating IXP OKRs as needed and aligning these metrics to company-wide OKRs Aligning the IXP strategic vision to the Platform, Product & Technology, and Workday-wide strategic visions and priorities, and creating a compelling and motivating narrative for IXP and the platform we are building. Driving strategic alignment across high-stakes business domains and leading cross-functional efforts within IXP and with Platform partners —uniting engineering, design, cross-Workday teams to deliver transformative user-interface interactions across every Workday surface. Managing and orchestrating required workstreams to achieve product milestones and customer needs, resolving ambiguity on product direction and serving as the ultimate product authority.

About You

Basic Qualifications
10+ years of experience as a product management leader, conceiving, defining, and delivering transformative SaaS and/or (cloud-based) enterprise software products with market impact.
Bachelor's degree in a relevant discipline such as Business, Computer Science, or a related discipline; a Master's degree preferred or equivalent practical experience.

Other Qualifications
Exceptional ability to exert significant Business Influence across the organization and with external partners, driving strategic alignment and securing buy-in for major product initiatives.
Mastery in leading Cross-Team Collaboration, effectively working with and influencing Engineering, UX Design, Data Science, alongside executive stakeholders, to synchronize roadmaps and deliver unified, cross-functional initiatives to define and deliver complex, cross-functional product strategies and initiatives.
Proven ability to be a visionary Customer Advocate, deeply understanding and anticipating customer needs in product strategy and decisions, and driving a customer-obsessed culture throughout the organization through defining long-term customer experience principles and embedding customer-centricity directly into the platform architecture and agentic product vision.
Deep mastery of Customer Empathy, proactively identifying fundamental customer pain points and translating them into transformative product strategies and innovative user experiences by conducting deep-dive qualitative research, analyzing user sentiment across enterprise workflows, and mapping complex user journeys to uncover latent needs.
Exceptional skills in Data Analysis, using advanced product analytics, predictive modeling techniques, and A/B testing methodologies to inform product strategy, prioritize feature backlogs, and measure platform success through actionable KPIs to derive critical insights for shaping product strategy, driving prioritization at an organizational level, and establishing key performance indicators for long-term success.
Mastery in Decision Making in complex and strategic product-related matters, balancing user needs, business goals, and technical feasibility with a long-term, holistic perspective, and effectively communicating those decisions with clear strategic rationale and considering broad organizational impact using multi-criteria decision analysis, trade-off frameworks, and rigorous ROI modeling to ensure alignment with long-term platform strategy and organizational business objectives.
Deep and strategic Domain Knowledge of the relevant industry and market, with a comprehensive understanding of enterprise SaaS trends, UI/UX Platforms, AI/ML agentic frameworks, large-scale user experience patterns, and the evolving regulatory landscape surrounding generative AI.
Proven ability to lead and define Research strategies to inform product vision, identify disruptive opportunities, and gain deep understanding of user behavior at a fundamental level, utilizing generative research, ethnographic studies, and rapid prototyping feedback loops to identify disruptive innovation opportunities and validate platform enhancements.
Mastery in Stakeholder Management, effectively communicating with, influencing, and managing expectations of executive leadership teams, product peers across business units, and key strategic partners to ensure alignment on platform vision, investment priorities, and delivery timelines.
Exceptional Strategic Thinking skills, shaping the long-term vision and direction of a product portfolio or business unit and identifying disruptive opportunities by identifying white-space opportunities, formulating multi-year platform roadmaps, and architecting new market-entry strategies that drive competitive differentiation.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: CAN.BC.Victoria

Primary CAN Base Pay Range: $195,400 - $293,000 CAD

Additional CAN Location(s) Base Pay Range: $195,400 - $293,000 CAD

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

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