Sr. Product Manager (Insurance Regulatory Filings)

This role will be hybrid from our US headquarters in Alpharetta, GA (3x weekly)

Responsibilities

• Own and manage relationships with Departments of Insurance (DOIs), including coordinating the socialization of new models and products in close partnership with product management and Analytics model owners.
• Attend NAIC meetings and other conferences with a strong regulator presence to strengthen relationships with insurance regulators.

• Build and maintain relationships with DOI personnel who regularly review company models during the filing process.

• Manage carrier support for market conduct exam responses and documentation, including responses involving Life models; partner closely with Legal and Compliance, particularly in strategic states where models receive heightened scrutiny.

• Lead the model filing process and related support, ensuring filing materials are consistent, complete, accurate, and submitted appropriately; serve as a consultant and peer reviewer for Analytics and product management team members involved in filing activity.

• Oversee end-to-end model filing execution, including SERFF submission strategy, filing package readiness, objection and response management, and coordination with product managers, Analytics, Legal, Compliance, carriers, and DOI stakeholders.

• Serve as the Product Management representative on the internal data and model governance committee, monitoring model governance, data usage, credit-based insurance scoring considerations, and emerging DOI expectations to support defensible filing positions.

• Maintain internal and external consistency across model documentation, DOI communications, carrier-facing materials, product positioning, and governance records so filings, socialization efforts, and market conduct responses align clearly and accurately.

• Bring strong working knowledge of insurance decisioning data, credit-based insurance scoring, model development concepts, DOI filing practices, and SERFF workflows; prior carrier experience is preferred.

• Review all new and proposed models for state-specific issues and requirements, including vertical-level models and carrier custom models; develop supportable responses when DOI reviewers identify potentially problematic attributes and, when necessary, recommend state scorecard modifications to modeling teams.
• Train internal product managers on filing best practices and introduce them to our primary DOI contacts.
• Provide product expertise on exclusion criteria and reason codes/model indicators for all models, including the use of existing codes and the need for new codes, as appropriate.

• Consumer disclosure support, including peer review of Product Management responses and development of scripts for specific score and reason code responses.

• Manage content within the AI Filings Navigator, a tool used by Product Management and Analytics as a source for filing trends, DOI filing documentation, objections received, and LexisNexis responses; support AI-native search capabilities that help teams understand state filing requirements and access standard responses from a library of DOI filing questions.

Requirements

• Strong knowledge of insurance model filing processes, SERFF submissions, Department of Insurance (DOI) requirements, and state regulatory review practices.
• Experience building and managing relationships with insurance regulators, carriers, Legal, Compliance, and cross-functional business partners.
• Demonstrated expertise in insurance decisioning data, predictive modeling concepts, credit-based insurance scoring, model documentation, and governance frameworks.
• Proven ability to lead complex regulatory filings, manage objections and responses, and support market conduct exams and regulatory inquiries.
• Excellent communication, influencing, and stakeholder management skills, with the ability to train teams, develop regulatory guidance, and present complex model concepts to both technical and non-technical audiences.
• Deep expertise in SERFF processes and best practices, with proven experience managing complex multi-state insurance model filings and regulatory responses
• Insurance carrier experience and completed actuarial exams are preferred
• Suggested Minimum Years of PM Experience: 10+
• Education to Qualify: Bachelors or Masters degree
• Utilizes or extend the company's platform and underlying technologies to create new product features.
• Speaks knowledgably with tech and data counterparts about development approaches in consideration.
• Ability to travel 25–30%



U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates.



This job is eligible for an annual incentive bonus.







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