Sr. Sales Operations Analyst

The ideal candidate is an experienced data-driven decision maker and a confident communicator. Success on this fast-paced team will rely on experience with problem solving skills, critical thinking, attention to detail, the ability to work under pressure, and most importantly, an inquisitive flexible mindset.

Responsibilities

Build relationships and act as a main point of contact to General Manager for a subregional team including district manager and several frontline teams.

Develop deep business understanding and strategy around sales reporting, quota setting, territory design and sales process optimization

Facilitate pipeline review meetings with Sales Management to define optimal performance for sales teams

Prepare advanced pipeline analyses to help identify and communicate trends and drivers to the business.

Proactively identify and develop opportunities for sales process improvement.

Advise sales management on how to best leverage reporting to drive actionable insights.

Participate in regional and global projects relating to process improvement and/or system implementation and seen as subject matter expert

Drive adoption of commercial resources through end user education, training, and on-boarding.

Proactively communicate best practices, change notices, and announcements to the sales staff and sales leadership.

Required Experience

Experience in Commercial Operations, Sales Operations, logistics, FP&A or a related commercial role

Proven strong analytical, organizational, problem solving, critical thinking, and project management skills.

Proficiency in managing analytically rigorous initiatives. Excellent Excel modeling skills (e.g. Power Query, Pivot, Advanced formulas, Large data models)

Adept and clear communicator of complex concepts through written and verbal means.

Strong interpersonal skills for effective collaboration across departments.

Adaptable to fast-paced settings, capable of managing multiple tasks and driving innovation.

Skilled at presenting initiatives and solutions to diverse audiences, with the ability to influence and solve complex problems.

Experience working with Salesforce.com and IBM Planning Analytics is a plus

Background supporting various business partners with a focus on analytics and/or operational excellence.

Ability to effectively lead, plan and execute on plans for process improvement.

Ability to evaluate solutions from both a near term and long-term perspective.

Education Requirements

Typically requires a Bachelor’s degree and a minimum of 5 years of related experience; or 3 years and a Master's degree; or equivalent work experience.

The estimated base salary range for the Sr. Sales Operations Analyst role based in the United States of America is: $90,000 - $135,000. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. The range reflects long‑term growth in the role; therefore, most candidates are hired between the minimum and middle of the range. Placement depends on experience, skills, location, and internal equity. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.