Sr. Staff Platform Operations Engineer (with OpenStack)

As a Sr. Staff Platform Operations Engineer you will:

• Architect, deploy, and provide senior-level operational support for our on-premise and cloud-based Linux infrastructure and core IT services (e.g., virtualization, baremetal, storage, DNS), ensuring high availability and reliability.
• Develop, maintain, and champion our Infrastructure-as-Code (IaC) and automation frameworks using tools like Terraform, Ansible, and Foreman/MaaS to manage and deploy platform services.
• Implement and automate system-level security best practices, including patching, hardening, and configuration management, ensuring compliance and resilience from the ground up.
• Build and automate deployment pipelines for IT infrastructure services (e.g., system images, configuration, platform services) using tools like GitHub/Git, Ansible, and scripting tools.
• Serve as a technical Subject Matter Expert (SME), working with IT Systems, CloudOps, Security, and Engineering teams to design and implement robust, scalable, and optimal solutions.
• Participate in a shared on-call rotation to support mission-critical IT services (with clear documentation and runbooks provided).
• Create and maintain accurate documentation for automation, operational audits, and compliance.
• Design, implement, and administer enterprise storage platforms, including Dell PowerStore and Pure Storage arrays, ensuring capacity, performance, data protection, and high availability for critical workloads.
• Mentor junior team members.

We are excited if you have (Required Qualifications):

• Bachelor’s degree in Computer Science or 8+ years of equivalent experience in a large-scale enterprise environment.
• Solid experience managing hybrid infrastructure, with deep expertise in on-premise environments (virtualization, OpenStack, networking) and a strong understanding of core public cloud services (AWS/Azure/GCP) and containerized platforms (Kubernetes).
• Deep, expert-level Linux systems administration experience (e.g., Red Hat, Rocky, Ubuntu) and mastery of common Command Line Interface (CLI) tools and services.
• Strong hands-on skills with Python and shell scripting, used for systems automation, tooling, and integration.
• Proven experience with Infrastructure-as-Code (e.g., Terraform, Ansible) and version control (GitHub/Git).
• Hands-on experience administering enterprise storage arrays, ideally including Dell PowerStore and Pure Storage FlashArray (provisioning, performance tuning, upgrades, and troubleshooting).
• A security-first mindset and experience designing, building, and operating secure, automated infrastructure.
• Strong networking fundamentals (TCP/IP, DNS, DHCP, routing, firewalls), including public cloud equivalents.

You may also have:

• Certifications such as Red Hat (RHCE), Terraform, or public cloud (AWS, Azure, GCP).
• Knowledge of enterprise security principles, cryptography, PKI, and operational security practices.
• Experience operating in regulated/high-governance/compliance environments (e.g., FedRAMP, PCI, ISO27001, SOC2, etc.).
• Familiarity with monitoring and observability tools.
• Experience with containerization (Docker) and orchestration (Kubernetes).
• Project management experience.
• Previous experience mentoring junior team members.

This role is not eligible for immigration sponsorship.

What you can expect from us:

Generous PTO Policy

Support work life balance with Unplugged Days

Flexible WFH Policy

Mental & Physical Wellness programs

Phone and Internet Reimbursement program

Access to Continued Career Development

Comprehensive Benefits and Competitive Packages

Paid Volunteer Time

Employee Resource Groups

EEO/VEVRAA

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