Staff AI Engineer

2025 Black Book Awards: Ranked #1 EHR in 11 Specialties

Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

Why ModMed?

At ModMed, we are on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We envision a world where our software increases medical-practice success and improves patient outcomes.

We don't just build code; we innovate boldly to save time for healthcare providers so they can focus on what matters most. If you want to align your passion with purpose and use AI to do good in the world, you belong here.

The Opportunity

We are looking for a Staff AI Engineer who dreams big, thinks strategically, and builds hands-on. In this role, you will help define and architect the next generation of AI capabilities at ModMed—from Generative AI and LLM applications to Agentic AI, RAG, and intelligent automation.

You will operate as a technical leader and hands-on engineer, solving complex problems, establishing scalable AI patterns, and taking AI capabilities from concept to reliable production systems. You will work closely with Product, Engineering, Data Science, and healthcare domain experts to turn emerging AI technologies into meaningful customer outcomes.

How You’ll Make an Impact

• Architect AI Innovation: Design and build scalable, production-grade LLM, Generative AI, and Agentic AI solutions that solve complex healthcare and medical-practice workflows.
• Build AI Systems End-to-End: Lead the architecture and implementation of RAG pipelines, AI agents, orchestration, tool calling, document intelligence, and intelligent automation from prototype through production.
• Engineer for Reliability: Establish robust approaches for LLM evaluation, grounding, guardrails, observability, security, latency, and cost optimization to ensure AI systems are reliable and production-ready.
• Solve Complex Problems: Apply advanced prompt engineering, model selection, fine-tuning, retrieval strategies, and ML techniques to address specialty-specific healthcare challenges.
• Drive Technical Excellence: Define reusable AI engineering patterns, architecture standards, and best practices that can be adopted across ModMed's AI initiatives.
• Lead Without Authority: Partner with Product, Engineering, Data Science, and domain experts to influence technical direction, make architecture decisions, and drive successful delivery of high-impact AI initiatives.
• Mentor & Multiply: Mentor senior and junior engineers, conduct technical design reviews, and raise the engineering and AI maturity of the broader organization.
• Innovate Responsibly: Help ensure AI solutions are secure, explainable, governable, and appropriate for healthcare, with strong attention to privacy, compliance, and responsible AI practices.

What You Bring to the Team

The Essentials:

• Experience: 8+ years of experience in AI/ML, Machine Learning, Data Science, or Software Engineering, with significant hands-on experience building production AI systems.
• Generative AI Expertise: Deep hands-on experience with LLMs, Generative AI, RAG, prompt engineering, embeddings, vector search, and AI agents.
• Technical Mastery: Strong proficiency in Python and experience with modern AI/ML frameworks such as PyTorch, Hugging Face, LangChain, LangGraph, LlamaIndex, or equivalent technologies.
• AI Architecture: Proven ability to design scalable, reliable AI/ML architectures and translate ambiguous business problems into production-ready technical solutions.
• Production Engineering: Strong software engineering fundamentals, including APIs, distributed systems, testing, CI/CD, observability, and production operations.
• Cloud & ML Platforms: Experience deploying AI/ML solutions at scale using AWS or equivalent cloud platforms, with experience in platforms such as Databricks, MLflow, SageMaker, or similar technologies.
• AI Evaluation & Quality: Strong understanding of LLM evaluation, hallucination mitigation, grounding, model quality, and AI observability.
• Technical Leadership: Demonstrated ability to influence architecture and technical direction, mentor engineers, and lead complex initiatives without necessarily having direct people-management responsibility.

Bonus Points:

• Experience building multi-agent / Agentic AI systems with orchestration, planning, memory, and tool use.
• Experience with document intelligence, OCR, document classification, information extraction, and multimodal AI.
• Experience working with healthcare AI, clinical workflows, medical data, RCM, billing, or claims.
• Familiarity with healthcare standards such as FHIR, HL7, X12/EDI, or similar healthcare data formats.
• Experience with HIPAA, healthcare data privacy, AI security, and responsible AI.
• Experience working with foundation models such as OpenAI, Anthropic, Llama, Mistral, or equivalent.
• Experience optimizing LLM inference cost, latency, scalability, and reliability.

Our Culture & Values

We believe in Thinking Big and Having Fun. At ModMed, you'll find a team that is high-performing but humble. We move fast to make things happen, but we never lose sight of our goal: to save time for doctors and improve the lives of patients.

As a Staff AI Engineer, you'll have the opportunity to shape not just individual AI solutions, but how ModMed builds and scales AI across the organization.

We align passion with purpose. Come help us build the future of healthcare.

ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
• Allowances: Annual wellness allowance to support your well-being and productivity,
• Earned, casual, and sick leaves to maintain a healthy work-life balance,
• Bereavement leave for difficult times and extended medical leave options,
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

ModMed Technologies India Private Limited follows a strict, merit-based and transparent recruitment process conducted only through official and authorized channels.

We do not:

Charge any fees, processing charges, or amount by any nomenclature, whether as a fee or deposit at any stage of the recruitment process;

Authorise any individual, employee, or third party to collect any such payments (regardless of nomenclature) to offer or facilitate or recruitment opportunities; or

Conduct hiring via informal messaging apps or personal email IDs.

All official communication is made only through verified channels, our website, and recognised recruitment platforms.

We strongly advise candidates not to share personal/financial information or make any payments in response to suspicious communications. Any such instances may be reported to us at hrcompliance@modmed.com .

ModMed Technologies India Private Limited will not be responsible for any loss arising from fraudulent or unauthorised communications.