Carousell Group

Store Executive

George Town, Penang, Malaysia · On-site · Full-time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerCarousell Group
LocationGeorge Town, Penang, Malaysia
Work styleOn-site
Employment typeFull-time
Employer posted25 days ago

Assist the Cluster Lead in managing REFASH offline stores assigned to you

Responsible for the financial/sales performance for offline stores under your care

Drive offline sales efforts

Execute offline business strategies

Assist to prepare monthly sales report and analytics

Visual merchandising

Ensure monthly inventory acquisition targets for online/offline are achieved

Work with the central team to manage stock levels and merchandise flow

Ensure high service and operational standards at offline stores

Ensure operational processes and sales/service standard are adhered to at all times

Organise all store operations and allocate responsibilities to retail associates

Hiring and scheduling of full-time and part-time retail associates

Conduct training for new hires on best practices and SOPs

Review and approve monthly timesheets and work schedules

Show full description

Sellers Management

Evaluate normal daily drop-offs

Evaluate Instant Cash Out drop-offs

Communicate offer amount

Resolve sellers dispute

Any other ad-hoc tasks required by the Company.

Experience & Background

Experience working in fashion retail

Currently at Assistant Store Supervisor / Store Supervisor level in fashion retail, or a Senior Retail Associate ready to step up into a supervisory role.

Proven track record of driving sales and optimizing store performance.

Skills & Competencies

Strong analytical skills with the ability to interpret sales data and trends.

Excellent stakeholder management and cross-functional collaboration abilities.

Ability to manage multiple projects, including event planning and store launches.

Problem-solving skills to address operational challenges and drive solutions.

Strong communication and negotiation skills for lease and vendor management.

Leadership and team motivation capabilities to support ARP well-being and performance.

Other Requirements

Willingness to travel between store locations as needed.

Flexibility to work during store openings, events, and peak business periods.

Able to work at move between stores when required (Prangin Mall and upcoming Sunshine Central)

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