Agility
Strategic Account Manager
Nairobi, Nairobi County, Kenya · Work style not stated · Full-time
Posted over 6 months ago: check it’s still open
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About the role
Description from the employer’s posting. Check the employer’s page for the current version.
- EmployerAgility
- LocationNairobi, Nairobi County, Kenya
- Work styleWork style not stated
- Employment typeFull-time
- Employer posted
We are looking for a Strategic account manager to play a critical role in building relationships with significant clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase sales. As a Strategic account manager, you will represent our company and interact with major clients. So, if you have excellent communication skills with a customer service attitude, we would like to meet you. Ultimately, you should be responsible for achieving sales quota and strategic account targets.
Responsibilities
- Manage our key accounts portfolio
- Achieve assigned strategic account objectives
- Establish strong, long-term client relationships
- Communicate with major clients on a regular basis and respond to specific queries
- Suggest solutions and innovative ideas to meet client needs
- Handle complaints and problems in a timely and effective manner
- Act as the liaison between key customers and internal teams
- Identify and approach new potential strategic customers
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Requirements
- O-Level
- Degree in Sales and Marketing or Business Administration management
- Minimum of +7 years’ experience
- Proven work experience as a Strategic account manager or Key account manager
- Solid sales experience in B2B environment
- Hands on experience with CRM software and Account management systems
- Understanding of sales performance metrics
- An ability to address customer requests in a timely manner
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships
- Strong negotiation skills with a problem-solving attitude
- BSc degree in Sales, Business Administration or relevant field
Benefits
- Private Health Insurance
- Training & Development
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At a glance
- Employment typeFull-time
- SeniorityMid level
- Employer posted
- Added to ROLIVA
- Last checked