ICON

Study Start Up Associate

Australia · Work style not stated · Full time

Apply on the employer’s site ↗See how well you match this job

You apply directly with the employer. ROLIVA does not submit applications from this page and is not the employer.

About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerICON
LocationAustralia
Work styleWork style not stated
Employment typeFull time
Employer posted12 Aug 2026

Study Start Up Associate - Home-based in Australia

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Role: Study Start Up Associate

Location: Home-based in Australia

We are currently seeking a Site Partner I/ II to join our diverse and dynamic team. As a Site Partner at ICON, you will act as a strategic liaison between ICON and key investigator sites, strengthening relationships and supporting excellent study performance. You will champion site needs internally while helping sites navigate ICON processes and studies across their portfolio.

What You Will Be Doing:

Building and maintaining strong, long-term relationships with key investigator sites, acting as their primary ICON point of contact.

Show full description

Supporting sites across multiple studies by facilitating communication, addressing operational challenges, and escalating issues as needed.

Collaborating with clinical operations, feasibility, and project teams to align site capabilities with study opportunities.

Gathering and sharing site feedback and insights to inform protocol design, feasibility assumptions, and process improvements.

Monitoring performance metrics for partnered sites, including start-up timelines, recruitment, and quality, and driving improvement actions.

Contributing to site engagement strategies, tools, and best practices to enhance the overall site experience.

Your Profile:

Bachelor’s degree in life sciences, healthcare, or a related field, or equivalent clinical research experience.

Minimum 2+ years of SSU experience within CRO/Pharma

Substantial experience in clinical research with strong exposure to site management, site partnerships, or site-facing roles.

Excellent relationship-building and stakeholder management skills, with credibility among investigators and site staff.

Good understanding of clinical trial operations, site processes, and key drivers of recruitment and quality.

Strong communication and problem-solving skills, with a proactive, solutions-oriented mindset.

Ability to manage multiple sites and studies in a matrixed environment while maintaining a high level of service and responsiveness.

#LI-JS1

#LI-Remote

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

Competitive base salary and performance related incentives
Health and wellbeing programmes including medical, dental, and vision coverage where applicable
Retirement and pension plans
Life assurance and disability coverage
Employee assistance programmes and wellbeing resources
Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply

See how well you match this job Apply on the employer’s site ↗

Check your resume against this job Free, no sign-up. Nothing you paste is stored.

Staying safe while you apply

Never pay to apply, interview or accept an offer. ROLIVA never asks you for payment to apply to a job.
Apply only through the official “Apply on the employer’s site” button, on the employer’s own site, and check that a recruiter’s email uses that employer’s own domain rather than a free email address.
Be cautious of an offer made with no real interview, or pressure to decide quickly or share financial details early.

Does something look wrong with this listing? Use “Report broken link” in the role details, or read ROLIVA’s full job-safety guidance ↗.

Preparing for this role with ROLIVA

Check the fit.
Compare the requirements with the experience you have confirmed, including gaps.
Prepare honestly.
Build interview stories and application drafts from your own evidence.
Keep track.
Save the role and record your own application status and follow-ups.

Create a free workspace or log in.