KSB

Support Engineer

India · Hybrid · Full time

Posted over 6 months ago: check it’s still open

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerKSB
LocationIndia
Work styleHybrid
Employment typeFull time
Employer posted16 Jan 2026

Responsible for Equipment* data related activities and related global support for C4C

* its a digital twin of a physical product which carries the entire Product life cycle and can be tracked in C4C.an Equipment is also called as Registered Products in C4C.

Support necessary tasks related to data management of KSB and Non-KSB Equipments (i.e. Products)

Support tasks related to preparation of site database and related web portal tasks

Interact with key users within KSB group globally, to ensure completeness and correctness of given task in time and support activities

Support global rollouts for implementations of various projects

Detailed Documentation of each activity and update the SharePoint and portal for communications to the users.

User trainings

Regular testing activities for Quality tenant and cross collaboration with C4C functional team and IT developers.

Show full description

Support data migrations as a part of any new C4C or SAP implementations which will have effect on the existing product data in C4C.

Functional / Technical Competencies

Preferred- Good knowledge of KSB global products and main part types.

Required- Exposure to SAP SD module, MM module & C4C (CRM tool- Cloud for customer)

Expertise in MS – Excel/ Macros

Bare minimum exposure to After Market business process

Data Analysis, tools and procedures

Behavioral Competencies

Collaboration & Teamwork

Customer oriented (Internal Sales and Service personnel)

Highly effective English Communication and time management skills

Customer centric and target-oriented approach (Business oriented thinking that can be implemented into systems)

Qualification and experience

Graduate in Mechanical Engineering (preferred) or core engineering stream.

Or Bachelors in Computers with business domain knowledge

5-6 years of Experience (with exposure to Data related tasks)

Pump or allied industry

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