Survey Operations Specialist

Responsibilities:

Responsible for supervising, planning and executing lab and field system testing airborne LIDAR (laser) products as well as delivery and training to an international client base.

• Conduct system operational testing and troubleshooting for airborne LiDAR and camera products
• Participate in software, hardware and firmware testing by planning and executing out survey operations activities on airborne flights.
• Create effective and efficient flight plans for airborne sensors which maximize the capabilities of the technology
• Conduct lab integration and test activities in advance of field verification tests
• Install, configure, and test hardware, firmware and software as required according to standard operating procedures
• Download data post-survey operations activities and ensure that issues are reported and followed up on
• Conduct data processing to verify the validity of airborne sensors
• Gather, report, and communicate in a clear, concise and professional manner
• Provide technical support and troubleshooting expertise to client base
• Capture and escalate system enhancements requests to appropriate product managers.
• Enforce company health and safety standards adhering to legal obligations and maintain a safe work environment for staff Use professional judgement to identify, define and develop an understanding of any technical product issues, and drive complex problem resolution with support of others as required
• Ensure adherence to standard operating procedures and processes; document and maintain team KPIs and seek continuous improvement
• Document and update manuals, processes, knowledgebase articles and procedures. Working with other SMEs create ‘Best Practice’ documentation.
• Travel to client locations to delivery technical product training to customers. As part of support or pre-sales activities, may be asked to deliver software and webinar demonstrations and assist in ‘Q&A’ sessions customized to the specific technical needs of the customers and their planned use of the product.

Experience/Qualifications:

• Bachelor’s or master’s degree in civil or Geomatic Engineering, Land Surveying, GIS or related field; or equivalent experience
• Related working experience with geospatial products
• 2+ years of experience operating airborne Lidar or Camera system in a fixed-wing or helicopter
• Excellent communication and interpersonal skills
• Excellent analytical, problem solving and organizational skills
• Strong sense of urgency, continuous improvement and initiative.
• Valid Driver’s License and Passport
• Familiar with Teledyne Optech products and the industry is an asset
• Completion of electronics program or equivalent work experience is an asset

The basic duties and responsibilities describe the essential tasks and activities that are typical for an associate in this job. The above list is not intended as an exclusive list of work performed. Depending on the requirements of Teledyne Optech other duties and responsibilities may be assigned.

EFFORT AND WORKING CONDITIONS

• Ability to work under pressure and to flex hours
• Available to work outside of regular hours when needed, including weekends and shift work; adaptable and flexible
• International travel up to 25% of the time
• Ability to work in a team environment and with cross functional groups across the company
• Comfortable flying as a passenger and performing duties in small aircraft
• Ability to lift the following equipment, on occasion:
• Pratt tool kit: 25 Kg
• Mastercraft tool kit: 20-24 Kg
• Laptop bag: 5 Kg
• Sensor head: 15-25 Kg
• Control racks: 15-55 Kg
• Floor to Waist lift: Occasionally, up to 28 Kg lifting field service tool kit or participating in a 2 person lift of an control rack; Occasionally, 18 – 23 Kg lifting sensor heads
• Horizontal lift: Rarely, up to 28 Kg participating in a 2 person lift of an control rack; Occasionally, 18 – 23 Kg lifting sensor heads

Salary Range:

$56,200.00-$74,900.000

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.