DBS Bank

SVP/VP, Business Director of Financial Planning & Advisory, Consumer Banking Group

Singapore · Work style not stated · Full time

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About the role

Description from the employer’s posting. Check the employer’s page for the current version.

EmployerDBS Bank
LocationSingapore
Work styleWork style not stated
Employment typeFull time
Employer posted24 Sep 2026

Business Function

As the leading bank in Asia, DBS Consumer Banking Group (CBG) is in a unique position to help our customers realise their dreams and ambitions. We maintain a full spectrum of financial products and services—including deposits, investments, insurance, mortgages, and credit facilities—tailored to support our customers at every life stage. The Retail Platform Business Director plays a pivotal role in driving our retail strategy, ensuring operational excellence, and leading high-performing teams to deliver market-leading financial solutions.

Responsibilities

Strategic Leadership: Develop and execute the business strategy for the retail platform, aligning goals with CBG’s overall mission to enhance market share, revenue, and customer engagement.
Team Management & Coaching: Provide strategic direction, mentorship, and coaching to a team of Team Heads. Foster a culture of excellence, high performance, and continuous development across the entire business unit.
Business Performance & P&L Accountability: Serve as the overall accountable leader for the unit’s P&L, budget management, and business quality. Monitor key performance indicators (KPIs) to ensure targets are met sustainably.
Operational Excellence & Governance: Ensure all business activities adhere strictly to internal policies, regulatory requirements, the Financial Advisers Act, and Fair Dealing principles. Maintain high standards of operational, compliance, and risk management.
Customer Centricity: Drive a needs-based, customer-centric approach to financial planning. Champion innovation and service quality to maximize customer satisfaction and loyalty.
Stakeholder Management: Collaborate effectively with senior stakeholders across internal product, digital, and support units to optimize resource allocation, drive marketing strategies, and improve overall business effectiveness.
Data-Driven Strategy: Leverage advanced AI capabilities and data analytics to uncover deep customer insights, make informed strategic decision-making, and scale hyper-personalized engagement across the retail platform.

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Requirements

Experience: A good degree with at least 10+ years of experience in the financial services industry, with a substantial track record in managing large-scale, complex financial advisory businesses.
Leadership: Demonstrated leadership capabilities in managing managers (managing-the-managers) and developing high-performing, large-scale relationship management organizations.
Financial Acumen: Deep expertise in P&L management, business costing, and the development/execution of multi-channel business marketing strategies.
Industry Knowledge: Comprehensive understanding of wealth management, financial planning products, and banking operations.
Regulatory Knowledge: Strong appreciation of the regulatory landscape (e.g., FA Act, MAS guidelines). Relevant professional qualifications (e.g., CMFAS modules, CFP, CFA, or similar) are highly preferred.
Interpersonal Skills: Exceptional communication, interpersonal, and stakeholder management skills; ability to navigate complex organizational structures and influence at senior levels.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:

CBG SG Distribution Management

Job:

Relationship Management

Schedule:

Regular

Employee Status:

Full time

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