Systems Administrator, Farnborough

Reports to;

Systems Team Lead / Service Delivery Manager;

• Accountable to the STL/SDM for the execution of System Administration activities in accordance with processes within the constraints of time, cost and quality.

Responsibilities;

The System Engineer (System Administration) is responsible for:

• Working with the STL to ensure that the facilities required to enable the team to deliver contracted support and change requirements are available and maintaining these facilities to ensure availability as required by the project team.
• Providing access to the Project Support Environment to meet requirements.
• Providing internal system help desk support to staff.
• Producing and maintaining a schedule of work associated with the administration and maintenance of the facilities.
• Undertaking System Administration tasks identified within the System Team Backlog in accordance with the policies and procedures detailed in the Air QMS (Quality Management System).
• Monitoring and reporting on environment performance.
• Manage the environment in order to maintain its performance and availability.
• Ensuring that all data held on the system is backed up and can be restored in the event of any data loss.

• Work within the boundaries of the Quality Management System (QMS) and the procedures defined within it i.e.;

• Starters & Leavers process.
• Internal equipment moves.

• Providing Licencing support as required:

• Obtain Licence quotes for software used on the account.

• Some weekend working will be required for regular software patching.
• May be required to be on call (rare occurrences).

Essential Skills / Experience

• Must be cleared to a minimum of SC.
• Conversant with Active Directory
• Conversant with Microsoft Server suites and Red Hat Enterprise Linux operating systems.
• Software updated via WSUS.
• VMware and VEEAM backups.
• SQL Databases.
• Experience of maintaining software solutions on various hardware platforms.
• TCP/IP & Static Networking including Aruba Procurve switches and patching.

Desirable Skills / Experience

• Experience with customer facing roles.
• Conversant with IBM Rational suite (ClearCase / ClearQuest).
• Experience in supporting and managing hardware/software assets.
• Experience in software licence management.
• Experience in Printer management.
• Conversant with MS Office suite (Word / Excel etc.).
• Conversant with PowerShell and scripting. Understanding physical hardware configuration and being able to build and modify COTS equipment to details specifications.
• Windows Defender and Trellix Anti-virus.

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