Team Lead - Healthcare - Hospital PFS - Onsite

This position is classified as an onsite position working in the San Marcos, CA central business office.

• Strong Hospital Claims A/R & Billing Follow-up
• Mentoring of fellow team members when needed
• Supporting of staff / supervisor to be successful and work as a team
• Manage day-to-day problem solving and a point of contact for team questions
• Quality assurance reviews, feedback, and other trainings as necessary
• Sending of official correspondence (e-mails) to team members, client, and providers

• Ability to work with other leads to develop policies and procedures, as needed
• Provide feedback for mid-year and year end employee reviews to leadership
• Organizing team building exercises
• Create, distribute, and monitor team members understanding of work-related job-aides
• Monitor and ensure compliance with company and client standards
• Strong understanding of all software/systems used
• Identify, validate, and report project trends / issues
• Updating of spreadsheets, monitoring outstanding items for each client, and providing updates to leadership, client, and team
• All job-related duties as assigned

What You Will Need:

• High School Diploma/GED and 8 years of relevant experience.
• Relevant experience coming from the following, healthcare payor, provider, revenue cycle, business operations, or professional services environment.

What Would Be Nice To Have:

• Hospital claims A/R background
• Demonstrated proficiency in relevant revenue cycle processes with high production and quality standards
• Verbal and written communication skills to effectively communicate with staff and client
• Demonstrated proficiency interpreting relevant coding systems including, but not limited to, CPT and HCPCS and ICD-10 in a fast-paced environment.
• Proficiency researching billing guidelines
• Providing training and mentoring to team members
• Act as a role model for team, office, and company

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The annual salary range for this position is $65,000.00-$108,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.