Technical Documentation and Process Coordinator

This role is based in Mayfield Heights, OH and will have a hybrid work schedule.

Your Responsibilities

Document Coordination and Access Management

• Coordinate the review, tracking, and completion of technical software documents.
• Lead document review meetings and drive follow-up actions to support document completion.
• Maintain and update guidelines related to document processing and completion.
• Provide metrics and status reporting on document management activities.
• Support continuous improvement efforts to optimize document development and completion processes.
• Maintain and follow established processes for granting access to software documents.
• Create and update work aids that document the steps required to provide access.
• Review and evaluate access-related work aids on an annual basis to ensure accuracy and effectiveness.
• Support users and stakeholders with access process questions and issue resolution.

Equipment Calibration Program Coordination

• Manage the equipment calibration database, including annual setup, data entry, certificate processing, and records maintenance.
• Coordinate biannual calibration cycles with external vendor, including scheduling, quotes, and onsite logistics.
• Route vendor quotes, repair requests, and cost notifications for approval; track completion and manage follow-ups.
• Lead calibration team meetings and drive continuous improvement of tracking applications and processes.
• Provide metrics and status reporting on calibration program activities.

The Essentials – You Will Have

• High School Diploma or GED
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred – You Might Also Have

• Typically requires a minimum of 4 years of relevant experience.
• Associates degree in Business, Project Management, Information Management, Communications, or a related field.
• Experience with document management in SAP.
• Experience in project coordination, document management, process management, or a related role.
• Ability to lead meetings, coordinate stakeholders, and drive action items to completion.
• Experience in Microsoft Office applications, especially Word, Excel, and SharePoint.
• Technical writing skills
• Experience working with SharePoint and document control processes.
• Experience developing process documentation, job aids, or standard work instructions.
• Analytical skills with experience creating metrics or status reporting.
• Continuous improvement mindset with the ability to identify and implement process enhancements.
• Experience coordinating with external service vendors.
• Proficiency with asset database management and spreadsheet reporting.

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.