Technical Engagement Manager (FaST)

Job Description/Preferred Qualifications

• Customer Engagement: Defines and executes customer specific product penetration, positioning, and market share strategies. Develops relationships with key customer technical buying influences and has a deep understanding of leading edge process and metrology technology.
• Collaborates with the FaST Marketing and Engineering teams and Home team to position and deliver differentiated product value and resolve customer issues.
• Works jointly with the BU and Service teams to execute PSA objectives.
• Has a strong understanding of the customer sales cycle and process. Jointly develops sales strategies in collaboration with account managers. Knowledge and application of KLA sales processes (Value/People, SPIN, etc).
• Able to mentor/coach engineers and can inspire and motivate team members.

Minimum Qualifications

• Strong background in wafer process flow and and CD/Film metrology control.
• 5 years IC/Fab experience with KLA tool knowledge (Film, SCD, etch, thin film is preferred; defect/inspection is also considered).
• Good Mandarin/English interpersonal skills.
• B.A./M.S. in an engineering/science-based field.
• Good presentation and proficient in project management skill.
• Good business acumen with understanding of customer technical issue with customer-focus.
• Able to work under stress, full of energy to own the team and able to confront multi-level challenges.
• Excellence in leadership and execution.
• Deal with things proactively with accountability and insightfulness.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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